Effective Employees And Happy Customers Are The Lifeblood

Introduction Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer. A customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting,

having employees with potential skills is even more critical for small and mid-sized firms since there is not competition with large companies when it is discussed about the physical infrastructure, technology, or financial resources. In order to feel alive in today's marketplace, small to mid-sized businesses like Vodafone must find effective manners to be more productive, and more cohesive than their larger competitors. How is this achieved? This research shows an increase in both employees and

outstanding customer service is the lifeblood of most every business today. In comics, those with super powers are often the champions of cities and nations. In the modern world, those with customer service super powers are the champions of good business and industry. I tell you now that I have customer service super powers. I don’t say it to brag, but to share, and if you’re willing to join me in the battle for fantastic customer experience then I’d be happy to show you how to develop customer service

creating, communicating and delivering benefits that have value for customers (Johnston, 2015). Branding is the process of creating a unique name and image for the product in consumers’ mind (BusinessDictionary.com). A good marketing and branding strategy helps the organizations to create products and services with best chances of making profits, set apart from your competitors, customer satisfaction, and greater sales motivates the employees to achieve more. Principles of branding are differentiation,

Executive Summary Dear Client: Thank you for your call and concerns about the issue of Data integrity for your company, IMP Inc. As your professional security consultant, I am happy to provide a brief overview of the issue for you, the identification of risks associated with data storage and use, and a matrix to categorize and assess additional risks of which we should be aware. As I understand it, IMP is concerned about the potential for data leaks that might expose your organization to financial

managerial capitalism is no longer effective. After bashing the old idea of managerial capitalism, Freeman starts explaining why his reconceptualized stakeholder concept is much more logical. Freeman modestly articulates a stakeholder theory using the “narrow definition” of a stakeholder, which includes those who are vital to the success and survival of a corporation. Specifically, these stakeholders include owners, management, suppliers, employees, customers, and the local community. As well

Case Study The Case Study concerning MacFarlane solutions is an interesting one to note down regarding strategic planning in an organization. From the information given, it appears that the small business expanded merely due to the insight of Bill MacFarlane and the planning that he gave forward. (McDonald 2011 pg. 736) Bill started off after working in a firm and having an experience of more than forty years. He specialized in what he knew and then gave forward what he was good out. There was

MGMT 3311 StubHub Case Management Study StubHub, Inc. operates as an online ticket marketplace for fans to buy and sell tickets for sports, concerts, theater, and other live entertainment events. Jeff Fluhr and Eric Baker founded the company in 2000. It is headquartered in San Francisco, California. As of February 13, 2007, StubHub, Inc. operates as a subsidiary of eBay Inc. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique

Besides from the above stated facts the following factors are also very much important for attracting, converting and retaining customers in a particular retail outlet. These factors are being described below. 1. Availability of merchandise in the store 2. Product Quality 3. Product range(both product width and depth) 4. Promotional offers and frequency of schemes. 5

‘Effective strategic human resource management leads to improvements in organizational performance.’ Discuss Over the last centurary, Human Resource Management (HRM), the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization and also performed by line managers (Heathfield), has exploded with interest and its prominence has increased greatly. However when used strategically it is the way it puts the needs