Effective Listening

The second most important characteristic is patience. Patience is important because you have to be calm and not lash out on the patient’s even if they are bothering you. If you don’t have patience you get fired for being too tough with a patient. To have patience

This paper examines my personal professional presence and how my personality influences both my personal and professional life. It will examine how I can use mindfulness and self-awareness to improve my professional practice with co-workers and patients and how I can bring mindfulness into my own life.

During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted

A few of my foundational clinical skills strengths would encompass possessing a non judgmental demeanor, empathy, and genuineness. I have always had a nonjudgemental view going as far back as I could remember. Perhaps the reason stems from listening to extensive hours of gossip as a child during family events. I learned to despise conversations that focused on judging peoples reactions or behaviors. I believe this may be the leading reasons I can express empathy to others. In Fellers & R’s (2003) article, The importance of Empathy in the therapeutic alliance explains that empathy guides the therapist to evaluate the clients behavior and therefore be less judgmental. Empathy also leads to possessing a raw genuineness about one’s self

Listening and attending, empathy, information giving and support in the context of a nurse-patient relationship are identified as essential communication skills in nursing (Timmins, 2007).

Ability to show empathy and understanding for the patients – By working alongside residents from a variety of backgrounds I was able to see from other’s perspective and showed strong empathy for any personal or cultural concerns associated with their care. This skill will allow me to form better and stronger interpersonal relationships with patients and allied health team during training.

I have already learned that effective communion skills will guide to provide the best possible practice. My goal is attainable because I will be communicating with my preceptor on a regular basis regarding the patient care. I will also communicate with my patients before performing any procedure. Relevant: Communication

In order for both teams to collaborate and successfully provide care to the patient, they must possess effective communication skills. For example, both teams should be active listeners. Listening actively reflects respect for what each person is thinking. With mutual respect, team members

These things went well because I have adopted desirable behaviours that facilitate effective communication. For example, When interacting with patients, I actively listened and watched with great concentration. This helped me identify cues that concerned the patients, and to acknowledge their challenges as well as establishing strategies to follow them up. In addition, I would reflect back o the issues, which helped me expand on the potential concerns and problems. I also sought clarification whenever I was confronted with contradicting information. In addition, I would question to seek clarification of discrepancies (Gustafson & Reitmanova,

Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Lang, Floyd and Beine (2000) describe active listening as a skill that ‘focuses on attending to patients’ clues, ie, utterances and/or behaviors that are not explicit but may have special meaning and suggest unshared ideas, concerns, and expectations’. This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey his or her thoughts, building trust and

These include, maintaining eye contact, to show interest, nodding to show following to details, paraphrasing back to confirm understanding, asking questions for further clarification. These communication skills demonstrate a base value of respect, patient-centeredness and confidentiality and demonstrate non- judgementalness. Principles of care are demonstrated through effective communication that is dignity, safety, respect, confidentiality, trusting care relationship and job satisfaction.(Gibbs,2010)

"Good communication skills have been linked to higher patient satisfaction, greater patient adherence to treatment, better patient health outcomes, fewer physician malpractice claims, reduced patient anxiety, increased recall and improved understanding." (Kissane, 2012) Numerous medical programs have executed basic communication skills curriculum. The five key communication skills encompass listening effectively, eliciting information using effective questioning skills, providing information using effective explanatory skills, counseling and educating patients, and making informed decisions based on patient information and preference. "The Accreditation Council for Graduate Medical Education recommends that physicians become competent with these five elements." (Travaline,

The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.

Health care professionals have to provide an efficient and effective service that addresses the needs of patients. Effective communication skills became a vital factor of clinical competence and compliance. Its objectives are to improve accuracy, efficiency and supportiveness. Its

Interpersonal skills are important communication strategies for medical practitioners, predominantly to perform accurate assessments and provide quality treatment for patients. Such as the ability to use emotions to better communicate with others, or the ability to empathise with a patient to help establish engagement and feelings of empowerment, both fundamental attributes to effective practice (Sanson-Fisher & Maguire, 1980). Similarly the ability to listen effectively is also fundamental to practice, as it allows the practitioner to ‘get the full picture’ (Eunson 2012). Without interpersonal skills, practitioners such as radiographers are less likely to establish the trust needed to provide quality outcomes (Halpern, 2003). This