Emotional Intelligence and Effective Leadership
What is emotional intelligence?
“ Emotional intelligence is the ability to perceive emotions, to access and generate emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.” – Mayer & Salovery, 1997
Emotionally intelligent leaders are somewhat manipulative. Emotionally intelligent leaders are able to achieve success in the work place because they are capable of persuading employees to comply with requests, acclimate to change, or work together collaboratively in a manner that is beneficial to the company without causing harm. Batool (2013) argues unlike intelligence quotient; emotional intelligence does not involve mathematical or logical adept. Emotional Intelligence requires the ability to perceive, understand, manage, and use emotions (Batool, 2013, p. 85).
The Case Of Caroline
EXAMPLE 1: Caroline has more than enough years to retire. In fact, past supervisors have openly tried to persuade her to retire because she has the years and her salary could allow the department to hire two more people. Caroline is a widow; her only son lives hundreds of miles away and just welcomed his first child with his wife. Caroline hints at retirement, but she enjoys working. Although she is a great worker, she is moody and sometimes rude. One of her main offenses is implying that her
Emotional intelligence is the ability to recognize one’s own and other people’s emotions, to discriminate between different feelings and label them appropriately. Emotional information can be used to guide thinking and behavior. There are three important key points to emotional intelligences which include; being able to have emotional awareness, having the capability to apply emotions to problem solving and thinking, and manage emotions with yourself and others, such as making someone happy when sad (Psychology Today, 2015).
Emotional intelligence involves the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to
Emotional intelligence is the ability to recognize feelings and judge which feelings are appropriate for a given situation.
Managing human emotions plays a critical role in everyday functioning. After years of lively debate on the significance and validity of its construct, emotional intelligence (EI) has generated a robust body of theories, research studies, and measures (Stough, Saklofske, & Parker). There has been work and many ideas by Jack Mayer, Peter Salovey, David Caruso, Daniel Goleman, and Steve Hein to name a few. All researchers have different interpretations of the term emotional intelligence and different visions of what emotional intelligence can mean for humanity (Hein, 2005). In 1985 Wayne Leon Payne, then a graduate student at an alternative liberal arts college in the USA, wrote a doctoral dissertation which included the term “emotional intelligence” in the title. This seems to be the first academic use of the term “emotional intelligence.” In the next five years no one else seems to have used the term “emotional intelligence” in any academic paper. Then in 1990 the work of two American university professors, John Mayer and Peter Salovey, was published in two academic journal articles. Mayer and Salovey were trying to develop a way of scientifically measuring the difference between people’s ability in the area of emotions. They found that some people were better than others at things like identifying their own feelings, identifying the feelings of others, and solving problems involving emotional issues. Since 1990 these professors
Emotional intelligence is the ability for an individual to control their own emotions, as well as the emotions of others when communicating. This is essential for leadership and leads to higher performance for all parties involved. A very good example of emotional intelligence being demonstrated is when we are at times of despair. In 2001 the World Trade Centers were struck by two commercial airlines. This was devastating not only for the surrounding area, but all of the United States, and the world. Major implications were to result from the terrorism that was displayed that day. This is where emotional intelligence is prevalent and former President George W. Bush, along with the administration and employees in the government needed to react in a strong, smart, and forceful
Emotional intelligence is the ability an individual has to one identify their own emotions as well as others, two understand and manage these emotions successfully in self and others, with being able to effectively manage yourself as well as your relationships.
In the article "Sensitive but Not Sentimental: Emotionally Intelligent People Can Put Their Emotions Aside When Necessary," Mikolajczak introduces the concept of "emotional intelligence". I define emotional intelligence as a trait that a select few have that can be a mixture of genetics, mere will, and especially skill to use emotions to one's advantage and make them work for him or her. Simply put, people with this trait have emotions, but they do not let them get in the way of big
Leadership takes on many faces depending on the responsibilities and environments that are available (Rubino, Esparza & Chassiakos, 2014). However, some basic qualities are universal to all effective leaders. Emotional intelligence and conflict resolution skills form part of crucial leadership qualities (Parker, Sakfloske & Stough, 2009). Emotional intelligence, basically, refers to the ability of an individual to understand and interpret emotions effectively. The paper is based on a self-assessment on leadership qualities.
Emotional intelligence is the ability to monitor one’s own and others feelings and emotions to discriminate among them and to use this information to guide one’s thinking and action. (Salovey & Mayer, 1990)
What is Daniel Goleman's Theory of Emotional Intelligence? How does Goleman's theory relate to leadership in the workplace or in the political milieu? Why is image management important for leadership? Answers to these and other issues will be presented in this paper.
Emotional intelligence includes the ability to be self-aware of what one is thinking and feeling, being able to empathize and understand other’s feelings, and controlling one’s emotions so they do not act out in an inappropriate manner. Two other factors of emotional intelligence are self-motivation through discipline and knowing how to handle relationships with others. As it turns out, having a high level of emotional intelligence is the number one trait shared among people in top management positions. It is critical to their success, more so than intelligence or academic performance. What is interesting to note is that emotional intelligence can be improved upon and it gets better naturally with age. Ulmer recommended all of us to take an assessment and see where we can improve, as it will be a skill critical to future
“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important
Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self
Emotional Intelligence is the ability to to be aware of your emotions, manipulate them from negative to positive and analyze them in yourself and other people, so you know when you are stressed, being negative and how to recognize this in other people.
Emotional intelligence has to do with an individual’s ability to understand and manage his or her own or others’ feelings and emotions. It involves the ability to perceive and express emotion, assimilate emotion in thought, understand and reason about emotion and manage emotions in oneself and in others. People with emotional intelligence are able to identify and recognize the meaning of emotions and to manage and regulate their emotions as a basis for problem solving, reasoning, thinking, and action.