Emotions, The Ability And The Trait Based Perspectives

Every organization that aspires to be successful must address the value of emotional intelligence in the work place. How people relate to each other determines if the organization eventually moves from

Emotional intelligence (EI) is a critical skill in each area of our life, beginning with the personal life and ending on the work environment. It can improve an individual's social effectiveness, and allow for the better understanding of how our emotions work. “Emotional intelligence involves the ability to recognize and control one's own emotions and the emotions of others and refers to a variety of competencies and skills such as empathy and self-control that affect personal and professional outcomes” (Butler, Kwantes, and Boglarsky, 2014).

"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able

The past few decades have seen increasing interest in emotion research. Although much remains to be learned, agreement is beginning to emerge regarding the way emotion should be viewed. Emotions provide a unique source of information for individuals about their environment, which informs and shapes their thoughts, actions, and subsequent feelings, and there is a growing view that emotion information can be used more or less intelligently. A notion central to emotional intelligence theory is that individuals differ in their ability to perceive, understand and use emotional information, and this ability significantly contributes to intellectual and emotional well-being and growth.

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

General intelligence can be defined as “the general efficacy of intellectual processes” (Ackerman, Beier, and Boyle, 2005). In relation to modern organizations, it is generally believed that individuals with higher intelligence are more desirable as they will have higher task performance; this belief has been held for more than 90 years (Viswesvaran and Ones, 2002). Furthermore, general intelligence can be divided into two different sets of abilities as Cognitive Intelligence and Emotional Intelligence (Cote and Miners, 2006). As mentioned by Brody (2004), there are quite different models of testing cognitive intelligence and emotional intelligence. It is important that both these aspects of intelligence are considered in organisations.

Emotional Intelligence (EI) has been one of the popular concepts nowadays. However, the EI conceptualization varied between researchers, resulting in distinct types of EI theory proposed. These theories differ in the conceptualization of EI and its measurement instrument. The ability theory proposed by Mayer and Salovey (1997) suggests that EI consists of the ability to appraise and express, regulate and utilize emotion. It proposed four constructs that characterize all the abilities that could add to an individual’s EI. These building blocks are in a chain of command, in which, every level integrate with one another and constructed the competence of the earlier competence. Another perspective on EI is the mixed model EI theory. The

Traditionally, the applicant with the higher Intelligence Quotients (IQs) places first in the employment arena. However, Human Resource Managers indicate that candidates with high IQs, but less than desirable Emotional Intelligence Quotient (EQ) may be questionable in job performance and the world of academia. The purpose of this paper is to define, discuss, and provide examples of emotional intelligence and theories significant to the subject. Additionally, reflections and test results of a self-administered emotional intelligence test is shared with the readers. The paper also includes a discussion on why emotional intelligence is important and ways to enhance emotional intelligence.

Have you ever thought about how many emotions you have in one single day? Now think about how many emotions you have had just at work alone. Emotions are extremely important and can rule our lives daily. We make decisions off of them, choose activities based on them and the way we react in situations can depend on them. When digging deeper you will find a concept called “emotional intelligence” which puts you in tune with not only your emotions but the emotions of others as well. This paper will fully explain “emotional intelligence” along with examples of the concept, examine the theories of “emotional intelligence” compared to traditional “intelligence quotient”, suggest reasons why leaders’ need emotional intelligence in today’s workforce, speculate on the consequences when leaders do not possess emotional intelligence, explore elements of emotional intelligence that leaders must be aware of to increase leadership effectiveness and finally recommend a strategy that the organization could undertake in order to improve social skills of leaders within the organization and thereby positively influence their emotional intelligence.

Emotional intelligence is critical in the business world. In addition to being sensitive to and perceptive of other people’s emotions, emotional intelligence involves having the ability to intuitively facilitate improved performance based on knowledge, a crucial trait in the work environment. According to Mary White (2006), the modern workplace is “characterized by open communication, teamwork, and a mutual respect among employees and their supervisors” (2006). When we possess emotional intelligence, we can better understand our fellow employees, managers can better motivate those they supervise, and everyone in the work environment has improved communication with one another. The old school style and philosophy of management does not work in today’s world. Management by intimidation is no

Modern organizations are confronted with demands and pressure is growing consistently cost -effective education leadership, continues to intrigue researchers and practitioners. Considerable amount of research and attention to emotional intelligence and life, personality, social interaction, teamwork, education and leadership to identify links between social satisfactions has been paid. Today increasingly complex and changing world, researcher’s emphasized need for the new management approach has. Concept of emotional intelligence has gained popularity in recent decades, however, rooted in the study of features and concepts of EI conducted during twentieth century. Previous work has contributed to success of life in which general intelligence, with exception, identified scope. However, current concepts of emotional intelligence have begun to show that it was not until 1980. Emotional intelligence is the capacity to recognize emotions, to reach and produce emotions in order to support a thought, to appreciate emotions and recognize the meanings of emotions, and thoughtfully control emotions in order to support both superior emotion and thought Emotional Intelligence is a technique of identifying, learning, and selecting how we assume, experience, and performs. It outlines our communications with others and knowing ourselves. Emotions are planned to provide guidance, to assist individuals when they came across with important situation to leave to mental

According to Bradberry and Greaves (2009), emotional intelligence is “your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships” (p. 17). Emotional intelligence has two main competencies; 1) social: relates to the observation and interaction with others, and 2) personal: pertains to self-awareness and management. The competencies consist of four domains; 1) social-awareness: understanding and picking up on emotional cues of others, 2) relationship-management: developing and maintaining healthy relationships, 3) self-management: one’s ability to control impulsive feelings and behavior, and 4) self-awareness: recognizing your own emotions and how they affect your thoughts and behavior. Thus, emotional intelligence is a skill to recognize, comprehend, and manage emotions to communicate effectively, overcome challenges, empathize with others, and resolve conflicts. Although, only “36 percent” of society truly recognize their emotions as they occur, emotional intelligence “accounts for 58 percent of performance in all types of jobs” (Bradberry & Greaves, 2009, pgs. 14, 20).

Emotional Intelligence can become vital for organizations as it intervenes in interpersonal relationships, decisions on the quality of performance, leadership, among others, therefore, for companies it should be important to know about

The book “Working with Emotional Intelligence” by Daniel Goleman deals with the emotional assets and liabilities of individuals in organizations. Emotional intelligence is traits that go beyond academic achievement or IQ. As a matter of fact he points out that high academic intelligence can sometimes stand in the way of emotional intelligence. Broadly speaking, emotional intelligence determines how well we handle difficult situation, which cannot be solved by logic, but more by a “feel” for the situation. These attributes are very hard to measure, which is why many standardized tests, whether academic or for employment, fail to measure these attributes, even though these are the one which determine

Emotional Intelligence has been an important aspect in everyday life communication. However, when it comes down to its impact, little is known of how much of an importance or impact it has in successful workplace communication. Research has correlated emotional intelligence with the workplace environment. According to Stein (2009), emotional intelligence is important in the job equation. The aspect of emotional intelligence and its relationship towards life success and how it shapes the interaction between people in the workplaces has been regarded. (Nikolaou & Tsaousis, 2002). In addition, a study conducted by Wong and Law (2002) suggested with evidence that people with a higher level of emotional intelligence are better employees, therefore a study of its impact in workplace should be highlighted as it can further improve the workplace environment.