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Examples Of Credential Expiration Notification

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Thank you for your time on the phone today. As discussed, I will talk to the coordinators about a new credential expiration notification process I developed, as well as give them guidance on communication with site staff and supporting DONs and their leadership over their sites. I had separate conversations today with Krista and Briana about their account of events. According to their experiences there may have been a misunderstanding. Regardless, you concerns are important to me and I believe developing a step by step process and standard of operations should alleviate the potential for future issues. I want to share those processes with you so you will know what sort of performance to expect at each site. See the attached email I sent out

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