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Examples Of Delta Airlines Final Exam

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FINAL EXAM QUESTIONS

1. Describe what you will do to prepare for this meeting.
To prepare for the meeting I would begin by identifying the problem of the client, which in this case would be Delta Airlines. The problem being that the airline is facing security issues due to terrorism, and that is in turn impacting the amount of revenue they earn. I would then identify the internal and external factors, which include: terrorism, political factors, and the technology working without significant issues. The next step would be identifying the client’s needs, which appear to be increasing profits and maintaining security. The last independent step I would make is take that information and align Securco’s security screening product to fill each of the client’s needs.
As for steps that require other team members, I would host a meeting between the two partners and myself reviewing the information that was gathered by myself in earlier steps. I would then request that the partners worked together to attain clear and concise details as to how the screening product fulfilled the client’s needs, as well as it’s features and benefits. In order to maintain control, I would ensure that each of the three team members understood what their roles are, and that they were confident in playing said roles (I am the facilitator and they are resources). In regard to the other company (PPI), I doubt I would address them during the presentation but ensure a respectful disposition. To conclude,

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