Fast Food Case Study

On Friday, December 4, 2015, I was dispatched to 3912 N Roxboro St , Chick Fil A in reference to a fraud call. Upon arrival, contact was made with Mr. Austin Franks, the store manager.

Former owner Samuel Truett Cathy was well known for his Christian values and wanted to incorporate them in his restaurant. Unlike many fast-food restaurant, all Chick-fil-A locations are closed on Sundays, as well as Christmas and Thanksgiving due to his religious beliefs. In fact, his morals can be exemplified in the purpose statement for Chick-fil-A. Also, Cathy believed that Sundays are supposed to be spent in worship and time with an individual’s beloved family. According to Green, (2014), the headquarters of Chick-fil-la displays several Bible quotes and crosses and even a four feet tall statue that depicts Jesus washing the feet of a disciple, which signifies as a symbol of servant leadership.

A good leader is one that motivates others to do well, not because they have to but because they want to. A great leader knows and understands their vision and is unwilling to compromise their values or morals to achieve success. Not all influential leaders are publicly known for their accolades. It is not until something negative or perceived as negative is brought to the public’s attention that these leaders are judged; such is the case of Truett Cathy, the founder of Chick-fil-a. Standing firm on this beliefs in God and Christian principles he turned a small diner into the multi-billion dollar company, Chick-fil-a that generates more profit in 6 days, than its competitors in 7 days (Williamson, 2014,

There are numerous simple schedules that take place when performing the operant of fulfilling an order for a guest as a Chick-fil-A employee. Once the guest has entered the store (discriminative stimulus, SD), the employee taking the order must signal to the guest (operant, R) that they are available and ready to take their order (variable interval, VI-5sec). The guest recognizes the signal (SD and secondary reinforcer, SR+) and proceeds to walk towards the direction of the signal (VI-5sec). Once the guest has arrived at the designated area (SD/SR+), the employee then greets the guest by saying, “Hello, are you dining in with us today?” (fixed ratio, FR-1). The guest responds with, “yes, we will be dining in” (SD/SR+). The employee presses, “dine in” on the point of sales (POS) monitor (FR-1) and asks the guest, “What would you like to order?” (FR-1). The guest then begins telling the employee what they would like to eat (SD/SR+). As the guest is talking, the employee begins ringing up the specific

The ethical company that I chose was Chick Fil A. Chick-Fil-A Headquarters 5200 Buffington Rd. Atlanta, GA 30349.

I recently have been consuming the delicious products of the Chick-Fil-A in Sunset Hills Plaza.

Chick fil A does not have anything out side of the U.S most of their product come from local farms or provider so that they can keep everithyng fresh. The company tries to open or buy factories or farms to make their own products one example is a factory to make their cups and similar items for all their restaurants, the location of the factory is not know by the manager. Their drinks are from coke company and is their mainly outsouce product but Antonio explain that because of their menu mainly compose by chicken they have an easier transition to world market because chicken is easy to get and does not go against religion. If they manage to go globally maybe some of the factories for cups will be outsource but chicken will always stay local

I really enjoyed your discussion board. I knew about Chick-fil-A being a religious company but did not know about any of the others you mentioned. I really think it is important to find a job that can provide understanding about religion. Having worked at Cracker Barrel for 5 years and being unable to have Sunday mornings off work I really can’t wait to work for a company one day that honors Sunday mornings off. I feel like we give so much of our lives to our jobs but we don’t really think about who we might be working for. What is our job contributing to the community that we might not agree with? I know for a fact my job at a cable company does not go along with my personal values. We have adult movies for rent and I often get uncomfortable

The Chic-fil-A case study is about what transpired to the American fast food chain named Chick-fil-A after certain subtle statements that were made by the fast-food chain’s current boss. Chick-fil-A is a family owned business and basically, the business is run on the basis of Biblical principles and accordingly; they are closed on Sundays (Chick-Fil-A, 2012).

Christi, I agree that Chic-fil-a is a company that you can go to any location and receive same customer service of a polite, smiling face to represent the company. Chic-fil-a mission is provide a positive influence on all who come in contact with them (CFA Properties, Inc., 2016). This positive customer service is what keeps me coming back along with the fact that the team members shows an interested in making sure their customers are satisfied and the warm welcome. Team member ask for your name when placing an order on the inside and your name is called when your order is ready. The team members always greet you with, “how may I serve your” and end with “it was my pleasure to serve you”. I normally go to Chic-fil-A on my lunch and there

Panda Restaurant Group is a fast food restaurant chain who serve American Chinese cuisine. Panda Restaurant is the largest American Chinese segment restaurant chain in the United States. This company was founded and located in the United States. Panda was founded by Andrew Cherng and Peggy Cherng in 1983. The very first restaurant was opened in Glendale Galleria in Glendale, California by Andrew Cherng. There are more than 1,800 store globally including Puerto Rico, Guam, Mexico, Canada, Hawaii, and Dubai. There are over 27,000 associates and over $2 billion in sales.

In his book, Schlosser talks about working in the fast food industry calling it “the most dangerous job”. However, requiring no prior skill of any kind, jobs in the fast industry are at equal chances for everyone. What Schlosser didn’t talk about is that those jobs help support families. Although it provides low wages, working in the fast food industry ensures a steady paycheck at the end of each month. So when immigrants arrive from foreign countries they are able to get employed in fast food restaurants without having any previous skills and receive their paycheck at the end of every month. The fast food industry provides a large number of jobs “The nation has about 1 million migrant farm workers and about 3.5 million fast food workers.”

This case study deals with Chick-fil-A, a family owned company. The purpose of the business is to “glorify God by being a faithful steward of all that is entrusted” (Chick-fil-A (b), nd) to them. The firm runs its business following Biblical principles and a kind of “Christian model”. So for example, the company’s restaurants are closed on Sunday (Chick-fil-A (a), nd).

1. How has technology been applied to the food production process? Give/describe at least 3 examples.

Fast food restaurants have been in existence since the dawn of the early 20th century. Since its emergence in the market, there have been over thirty notable brands. Some rose to fame, became profitable and for varied reasons, some now cease to exist. Others have remained strong and are reaping profits worldwide. Nevertheless, fast food restaurants continue to increase on global scale as the market adjust per cultural changes in eating habits and lifestyles. Should a global poll be conducted to find out the most popular fast food restaurant today, the answer would undoubtable be McDonalds regardless of one’s country polled. The golden arch and its bright smile is widely regarded as the most notable fast food chain of restaurants around the globe. Similarly, McDonald’s founder Ray Kroc is one of history’s greatest businessman in the restaurant and food industry for his stellar vision and achievements.