Interview with Fazila Nurani - A CASL Expert In light of CASL's second year anniversary, and the impending threat of civil actions for any violations starting July 1st, 2017, itracMarketer had the exclusive opportunity of interviewing Fazila Nurani, one of the Canada's top privacy and information security lawyers, and the founder of PRIVATECH – a privacy compliance and solutions company. Fazila has extensive experience working in both public and private sectors as a consultant and CASL training expert, and has offered great insight about the current state of the anti-spam legislation leading up to the end of the transitional period.
For Canadian businesses, has the transition to CASL compliance been a smooth one?
I would say that it has definitely been a rocky one. Primarily because there’s been so much confusion as how to approach the legislation around the consent issue. That’s really the big challenge; not knowing
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The biggest challenge from my perspective is the lack of a consistent approach across the organization. This is primarily because there is no CASL compliance framework or program set in place so not everyone is doing the same thing when it comes to commercial messaging.
Just as an example, I was recently working with an insurance company comprising of a remote and independent team. They all have their own lists and they do their own marketing efforts as insurance agents. There is no consistency from the organization and because of that, CASL compliance becomes very challenging. That is a big issue – not having that consistent framework across the organization.
That is why companies with different locations, regional basis and independent sales representatives really need to centralize their databases.
What is one piece of advice you would want to give to Canadian companies in regards to CASL rules and
If the above is not done then this can result in businesses wasting money on the wrong thing and the gathering of wrong information can cause lack in customer service on their part resulting in poor quality decisions making the business look less efficient and less organised.
correct staff payments , legislative requirements accurate invoicing ,correct production recording , accurate stock holdings ,re-order level monitoring , audit requirements
1.4) Common barriers to integrated working and multi agency working and how these can be overcome include:
252). The major issues that are faced with differing cultures within the workplace are communication issues. Speed and efficiency is lost when total understanding of the firm’s objectives is not communicated appropriately. Different cultures communicate in different ways and it is vitally important for a leader to clearly communicate to all involved within a firm.
Each office site stores its data on local file servers. This practice makes it difficult to access and or share data across the multiple locations. Business productivity is also sacrificed as a
He then uses ethos by discussing his role as “an operator of a small government-transparency Web site,” who does good for his site’s visitors when there is enough money to do so. Harper is a founding member of the Data Privacy and Integrity Advisory Committee for the Department of Homeland Security and an expert in the legal complications surrounding new technologies. He offers us this role to persuade readers to perceive him as a trustworthy person. Harper begins his essay by stating that if you surf the Web, you are part of the information economy. His essay, which was published in the Wall Street Journal, argues that the business models and opportunities used to customize advertising justifies the use of data mining. Because of advertising and the use of cookies, which are files used to track users in order to customize their experiences, companies such as Google are able to spend millions of dollars on free
Time Newspaper has learnt that it's not surprising that Internet companies have electronic dossiers that contain personal information for individuals who subscribe to the websites. Generally, these companies have obtained the information from people based on individual's visit to the website, sent and received emails, tagged photos, and searches people carry out. However, the extent of personal information known by these Internet companies has remained largely unknown as well who they provide and/or sell this information to. However, Internet companies continue to gather lots of personal information from different people who focus on carrying out online activities on a daily basis. Currently, it's estimated that these firms gather personal information from nearly 500 million users but are hesitant to provide this information to the other firms or individuals. As their unwillingness to share has attracted significant congressional inquiry, things could finally change in California following the introduction of a bill that may force companies to disclose the kind of personal information they have gathered and how this information is being used.
Email “accounts,” can be analogized to the paper on which letters are written, this enables regulating access to the content (Harbinja, 2016). While laws are not concrete and different organizations follow different rules and protocol. What should happen to emails, who should access it, and why doesn’t a user agreement hold a binding clause preventing others to access it. As these types of scenarios continue to grow, cyber laws need to be created and enforced. In this case I will look at if Lance Cpl. Ellsworth’s email privacy should have been breached, and the current guides that Internet service providers (ISP), along with email companies enforce and why they should be
plan, the need for a plan for assuring legal, ethical and professional compliance, as well
“See you in court” has often been the mantra cried when a person feels their privacy has been violated, or their free speech infringed. When people take a legal cause of action against a party, they feel wronged them, then sue them in court for damages, this is known as a tort (p. 110). Current laws seem to favor free speech above privacy rights. These complex legal issues are often viewed through a libertarian or authoritarian lens. When the internet came along it compounded the difficulty of these matters. In 1996, Congress passed the Communications Decency Act (CDA) in response to growing issues sprouting from the new medium, the internet. Privacy expert and law professor, Daniel J. Solove addresses these complex legal issues in chapters
The solution to be implemented should felicitate higher coordination among the business partners leading to better information circulation and targeted customer approach, i.e. to make efforts that the same technician handles the same customer.
Over the past decade the world has gotten much smaller due to the electronic communication the Internet has fostered. While this promotes business and international relations, problems arise regarding the protection of individuals’ personal information. Many countries around the world have developed privacy policies and laws protect an individual's information in the realm of electronic communication. Universal enforcement gets complicated because the Internet is not restricted to one country; it’s worldwide. As a result, concerns arise regarding the compatibility of various countries' privacy policies. This paper will discuss the current legislation in place for various major
The concern about privacy on the Internet is increasingly becoming an issue of international dispute. ?Citizens are becoming concerned that the most intimate details of their daily lives are being monitored, searched and recorded.? (www.britannica.com) 81% of Net users are concerned about threats to their privacy while online. The greatest threat to privacy comes from the construction of e-commerce alone, and not from state agents. E-commerce is structured on the copy and trade of intimate personal information and therefore, a threat to privacy on the Internet.
Companies have actually a clear duty to comply along with applicable rules and guidelines in their own nations of operation. This requires a company’s approach to the
Finally, after realising the seriousness of the issue the President of Toyota Motors insisted for a centralised database management, with all customers’ records being stored in a single database. Although it seems to be a very easy task to collect all the records from different locations and then compiling it in a single database, but it was not as simple and easy for Toyota because it involved a series of data management processes.