Framework for defining the company Tradition in the sector, is fully managed by a familiar set inherited from generation to generation . Thus, it is possible to mix the different knowledge towards pursue excellence for our customers. 1.1 Mission, vision and values involved 1.1 Mission The satisfaction of our customers is important to us. Therefore, we offer an ideal, pleasant and personalized to achieve our objective environment. 1.2. Our vision To be recognized worldwide for visitors who come to our cafeteria. Our reputation is fabulous and offer adequate service to all visitors whether, residents or tourists passing by. Our purpose is to provide a personalized service , creating maximum satisfaction both customers and employees of the cafeteria. 1.3 Our values Another of the important aspects for us are the values we work: We are professionals adequately prepared to provide the best service. We have an ethical attitude suitable for the work we do . We are creative and innovative . We are 100% aware with the need to protect the environment and contribute from our cafeteria in this work. Analysis of the cafeteria 2.1. External analysis The service sector represents one of the main indicators of the global economy. In fact, there are countless companies involved in this sector that moves millions around the world. Our cafeteria responds to the need to provide a service of the highest quality, speed and the best price possible market for visitor. So much so, that
Satisfied customers can be the best advocates, which is why customers’ needs should be satisfied every time.
To ensure that my clientele get value for their money, I will make sure that they get the desired and right taste of food. This will be achieved by ensuring that the food served to clients is well prepared by well-trained personnel and high quality ingredients used. I will also offer
So what is the most important thing in a restaurant? You’d think it would be food. In a talk given by Thomas Keller, a restaurant owner, about what excellent food does to a restaurant, Mr. Keller talks a lot about the quality of food, and a customers experience. The experience that one has in a restaurant is something that should be completely about the consumer. If the consumer does not have a good experience at a restaurant, there is a good chance that he or she will not come back. The quality of the food at a restaurant can depend a lot on the quality of ingredients. It’s important to always have the
We provide best quality customer service to all the customers in order to maintain the good reputation in the marker. We provide all the safety procedures to our staff and provide the basic knowledge about OH&S. We provide work experience and knowledge. We are very successful in our business because we have efficient staff and they all are very hard working and dedicated to their job. Values & mission of my restaurant
I give this restaurant extremely high marks for producing a quality product.” Another bonus is that the restaurant is very popular, meaning the food is in high demand. Therefore the food that is already out doesn’t have time to get old and stale. But consumers don’t just want great tasting food in any amount; they want enough to fill them up until the time comes for their next meal.
reasons why this restaurant is so successful is the fact that people who eat here enjoy the
We pride ourselves in helping our clients and employees go from where they are to where they want to be each day. Our core values reflect who we are:
and the sale of noncore assets were common. Moreover, in anticipation of sluggish sales in the
In order to achieve these strategies company undertakes a 5 P’s integrated approach to people, products, place, price and promotion. Company relies on its ability to continue to innovate and reinvesting in the restaurants to develop them according to system plans for world-wide growth, being consistent in providing excellent customer service and clean and friendly environment which enriches customers experience and create an overall difference that balances profitability with value.
To provide quality product, extensive menu of delicious foods, ensure customer awareness and loyalty and also have good publicity.
Brenda Franklin had been serving Allied Tech for the past 8 years. As any other organisations, Brenda used to be a part of the lunch hour conversations with her colleagues. One day when her colleagues were discussing about corruption and politics, something occurred to her. As a result she prepared a list called “Ethically Dubious Conduct” and pasted it on the common notice board. Her colleagues were taken by surprise. Brenda was now anticipating the next lunch where she was expecting her list to be analysed among her colleagues.
The service industry now makes up almost as much as 60-65% of the global economy with India being a major contributor to this industry (KPMG, 2016). India has dignity to know that its country is one of the fastest-growing service sectors in the world. According to KPMG (2016), services remain the key driver of India’s economic growth and continues to grow strong and steady. The services sector contributes more than 50% to India’s GDP and is growing at about 10% per year. IT outsourcing has been a major source of employment for the people living in India. The service sector in India has exceed agriculture with a greater share of GDP and is now considered a service based economy instead of an agriculture economy. In general, the service
Southwest Airlines encourages respect, innovation, a caring attitude and strives to adhere to all labor and employment laws which includes respecting privacy and equal opportunity. With a strong concern for avoiding corruption and avoiding anti-competitive behavior, they work hard to maintain accountability of all business practices. An example of this is the promotion of competition to provide consumers low air fares and a variety of high quality air service offerings across the US. This shows their devotion to the community they serve and maintains the company culture.
The food is expected by the customers to see the transparency of the food they are ordering and to have the same satisfaction they expect.
Customers is an important justification of a company’s success. Considering the interest of customers and portraying a good image to its customers, it had come out with different variety of meals. For example, the KFC offers kid’s meal which gives children free