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HR CHAPTER 7

Satisfactory Essays
Human Resources Management, 13e (Dessler)
Chapter 7 Interviewing Candidates
1) Which of the following is the most commonly used selection tool?
A) telephone reference
B) reference letter
C) interview
D) personality test
Answer: C
Explanation: C) Interviews are the most widely used selection procedure. Not all managers use tests, reference checks, or situational tests, but most interview a person before hiring.
Diff: 1
Chapter: 7
Objective: 1
Skill: Concept
Learning Outcome: Describe effective interviewing techniques
2) Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?
A) work sample simulation
B) interview
C) reference check
D) arbitration
Answer: B
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A) higher potential for bias
B) limited validity and reliability
C) inconsistency across candidates
D) reduced opportunities for asking follow-up questions
Answer: D
Explanation: D) Structured interviews when followed blindly limit the interviewer 's chance to ask follow-up questions. Structured interviews are typically reliable, valid, consistent, and have a lower potential for bias. As a result, they have a greater ability to withstand legal challenges.
Diff: 3
Chapter: 7
Objective: 1
Skill: Concept
Learning Outcome: Describe effective interviewing techniques

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9) How do situational interviews differ from behavioral interviews?
A) situational interviews are based on an applicant 's responses to actual past situations
B) situational interviews are based on how an applicant might behave in a hypothetical situation
C) situational interviews ask applicants job-related questions to assess their knowledge and skills
D) behavioral interviews ask applicants to describe their emotions in different hypothetical situations Answer: B
Explanation: B) Situational interviews ask applicants to describe how they would react to a hypothetical situation today or tomorrow, and behavioral interviews ask applicants to describe how they reacted to actual situations in the past. Job-related interviews ask job-related
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