Identification and Addressing the Causes Employee Dissatisfaction and Turnover
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5th April, 2017 Table of Contents
Introduction 3
Company Overview 3
Organization’s Mission statement 3
Products and Services 3
Organization’s Management Body 4
Organization Size 4
Organizational Problem 4
Role of Organizational Consultant 5
Problem Statement 5
Identification and Description of the Problem 5
Statement of Problem 6
Literature Review 6
Analysis 9
Solutions 11
Reflection 13
Reference 15
Introduction
Company Overview
Computer Programs and Systems, Inc. (CPSI) founded in 1979 is an Alabama based Software & Programming firm operating in the application of information technology in
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Organization’s Management Body
The Executive management body of the organization consists of six members. Table 1 represents the management body of the organization
EXECUTIVE MANAGEMENT
President and Chief Executive Officer J. Boyd Douglas Has been with CPSI for last 25 years and served as President and Chief Executive Officer since 2006, and has also been a member of the Board of Directors since 2002.
Chairman and Chief Financial Officer David a. Dye In past served as President and CEO from 1999 till 2006, and has been Chairman of the Board of Directors since 2006. He has also previously served in several other positions including Director of Technical Support and Software Implementation Team Manager.
Executive Vice President Victor S. Schneider Scott Schneider has attended since April 2012 as the Executive Vice President. Further, the other positions previously held include Senior Vice President of Corporate and Business Development, Vice President of Sales and Marketing and Sales Director.
Senior Vice President - Software Services Robert D. Hinckle He has served as our Senior Vice President of Software Services since 2013. His previous roles in the Software Services Division include Director, Assistant Director and Implementation Team Manager.
Senior Vice President - Product Development Services Michael K.
reviewed his firm’s strategic plan in his office at corporate headquarters in Torrance, California, a few
He served as President, Chairman of the Board of Directors, Principal Financial Officer, Principal Accounting Officer, and Chief Executive Officer all during the time of employment for World Health Alternatives. McDonald was the company’s second largest shareholder.
Utilized ambitious work ethic and integrity to go beyond specific job duties; received MVP award in the Financial Aid Department for excellence in service, and recognized as a top Academic
Guy has been involved in global application and infrastructure projects, mergers & acquisitions, strategic business and operating planning in Americas, Europe and China with a focus on being a results oriented executive
the Pirates director of amateur scouting. He has worked in the Toronto Blue Jays and Cincinnati Reds organizations.
In 1985, the company hired Nolan D. Archibald as president and chief operating officer (CEO). Under his leadership
Chief Executive Officer and Managing director are responsible for setting strategy, planning and administration for the company on daily basis. Paul Zahra has been “Chief Executive Officer and Managing director” for David Jones since 18 June 2010. Mr Zahra has more than 30 years’ experience in the Australian retail industry. He has held senior management roles across the retail sector in the areas of buying, stores, visual merchandising, supply chain, store refurbishments, customer service and operations.
working for AT&T as soon as he graduated from college and he just retired last
until 08/01/2012. My supervisor was Nick Hill, Academic Program Director. Mr. Hill may be reached at (864) 250-8361. I left this
If we talk about the current leader or the owner, then we get to know that Sharon P. Robinson is the president and the Chief Executive Officer of American Association of Colleges for Teacher Education. She is the president and CEO since 2005 (Aacte.org, 2016). The name of this
Prior to joining PCS Edventures, Mike spent his career in the investment management field, most recently at D.A. Davidson, where he was a Senior Vice President and Portfolio Manager for 18 years. He earned the CFA Charterholder designation in 1994, and was an adjunct faculty member at
Murphy had worked for the company since graduating from college 18 years ago. He started as a research assistant. He got two promotions during that period of time and eventually was appointed a director of research, managing a staff of fourteen researchers and their assistants. The president of the company could not be reached for comment.
Frank Clegg boasts a stunning record as he is the Volunteer Chairman and the current Chief Executive Officer for C4ST (Canadians For Safe Technology). In addition, Frank Clegg was the former President of Microsoft Canada Co. from September 2000 to January 2005. One of the many benefits Frank Clegg provides to Indigo is his technological expertise as he is the Technological Advisor to the board of directors. Michael Kirby is the lead director in the board of directors. Michael Kirby was a former member of the Senate of Canada from 1984 to 2006. Michael Clegg was the former Chairman of the Standing Senate Committee on Banking, Trade and Commerce from 1994 to 1999. Michael Kirby was the Chairman of the Standing Senate Committee on Social Affairs, Science and Technology from 1999 to 2006. Furthermore, Michael Kirby is the Chair of the Audit and Corporate Governance Committees and a Human Resources and Compensation Committee member.
Some of the positions he held at various times at Global Crossing, a company previously known as Frontier Corporation include that of VP of Financial Management, Chief Information Officer and Director of Business Development among others. He is presently a Board Member at Integra Telecom Co Ltd and held the same potion at Eschelon Telecom Inc. Rick previously served as Director at Integra Telecom. According to a Wikipedia page, Securus Technologies was established in 1986 and operates regional offices in Atlanta,
Every organisation in the world today is putting a lot of efforts, time, and resources in the human management. As this is, an excepted reality that no organisation in the world can vie in this globalised world just on the mere basis of their product and services. In order for an organisation to be successful, it has to invest substantially into the domain of people skills, and their behaviour. Due to stressful working environment, many organisations loose employees due to lack of motivation, stress, lower employee job satisfaction and other contributing factors of behavioural sciences and psychology. All these factors have negative effects on the organisation and organizational behaviour simultaneously. Many experts are in concord that