preview

Internal Strengths And Weaknesses Of John Lewis

Better Essays

Summary

The aim of this report is to explore the internal strengths and weaknesses of John Lewis and the external threats and opportunities for this organisation. Secondly, it will explore how John Lewis could use this SWOT analysis to benefit them in the future.

Introduction

John Lewis is a British department store that operates in the United Kindom and is well known for its ‘Never Knowingly Undersold’ policy that brings quality products to the UK high streets and online shopping. A SWOT analysis is intended to analyse the organisation 's current status and its potential for the future. Morrison (2011, p. 158) states that a “SWOT analysis is a strategic tool used by businesses to assess the organisation 's strengths, weaknesses, opportunities and threats.” Using a SWOT analysis will encompass a detailed evaluation of the organisation for John Lewis, which could be used to benefit the company in the future. As Wetherly & Otter (2008, pp. 24-25) says “The capacity of a business to take advantage of opportunities and resist threats will depend on its internal strengths and weaknesses.” But if John Lewis has the internal strengths to undertake a change a SWOT analysis will help as it was “designed to enable an organisation to take into account internal and external factors that may affect its strategic planning decisions and thus improve its prospects of success” (Harrison, 2014, p. 6).

Main Body

Strengths
Customer loyalty/service
Marketing
Leading brands
Quality
Range

Get Access