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Interview With A Nurse At New England Medical Center Essay

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Interview with Judy Hayes
Chief Nursing Officer Brigham and Women’s Faulkner Hospital This interview was conducted on October 12, 2016, with Judy Hayes, RN. Ms. Hayes began her nursing career in 1981 as a primary nurse at New England Medical Center (NEMC). During her tenure she held various positions ultimately becoming the manager of the Surgical Intensive Care Unit (SICU). Over the years Ms. Hayes has worked for private consulting firms and attained the Directorship of Utilization and Care Management at St. Elizabeth’s Medical Center (St. E’s). In 1999 Ms. Hayes joined Brigham and Women’s Hospital (BWH) as Director of Professional Practice and Staff Development. From 2005 through the present Ms. Hayes has been the Vice President of Nursing and Chief Nursing Officer (CNO) at the Brigham and Women’s Faulkner Hospital (BWFH).
Leaders Role, Organization, and Background Thank you for making the time to meet with me. I know it’s a precious commodity. In this interview, I will be trying to tease out how you view the differences between management and leadership, and how you feel you achieved moving from one side of the coin to the other. I know you received your Bachelor of Science in Nursing (BSN) from St. Anselm 's and a Master’s of Science in Nursing (MSN) from Salem State College. What year did you receive your MSN?
1991.
Did your MSN have a specific focus such as in education, leadership or administration?
My Masters of Science in Nursing was in the administrative track.
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