preview

It Department Director Trainer Interview

Decent Essays

IT Department Director/Trainer Interview
I selected John Lajeunesse an IT programmer / director / trainer with over 30 years of experience of which ten have been spent at the New York State Office of Mental Health (OMH). If I took away one fact from the interview with John, was that he is incessantly seeking innovative and creative approaches to compel individuals to learn. Clearly, budgetary constraints, employee time, and the lack of fundamental knowledge are elements that make training programs so difficult to be successful
After researching online the typical job description of a chief learning officer (CLO), I asked John how he performs the duties I discovered. According to John, it is the responsibility of the CLO to formulate …show more content…

Lastly, instituting and sustaining an education/training evaluation approach in collaboration with internal and external education providers to assess the value of learning outcomes and to employ improvements as required.
John also explained to me how necessary the support of OMH management is to perform his job successfully. John mentioned a few responsibilities of management in regards to a successful training program. Management should (a) participate in developing operating procedures; (b) build and sustain a suitable organizational culture; (c) ensure employees are trained; (d) be aware of what every security tool is capable of.
Training Mandates
For John, the mandating of some training is handled by the state of New York. Per the directive of the Executive Chamber and the Governor’s Office of Employee Relations (GOER), all OMH employees, consultants, volunteers, interns, fellows, et. al., must complete eight (8) mandated training programs in 2014. All eight of these must be completed, by every employee, before December 1, 2014.
Mandated courses include (a) equal employment opportunities, sexual harassment; (b) cyber security information and security awareness; (c) internal controls – controlling risk in the workplace (staff and manager roles); (d) privacy and security of health information (PSHI); (e) prevention of workplace violence (J. Lajeunesse, personal communication, April

Get Access