Kenneth Hathaway Leadership Style

Empathy is a two way process, its about trying to fully understand what your client is saying and feeling and also showing your understanding to your client.

When assessing clients a specific skill that I identify with is empathy. Empathy is the ability to understand and share feelings of others. To effectively display empathy requires certain characteristics. Some of the characteristics of empathy that I employ are; having the innate ability to put myself in the other people’s shoes. This allows for a better understand toward the experiences the family has gone through. For empathy to be displayed accurately, effective communication is essential. Effective communication is asking the right questions and providing reflective listening so the family knows the professional truly understands their circumstances. Effective communication allows for an accurate assessment of the family. Effective communication is a vitally important component of empathy. Empathy can be displayed though effective communication, such as, effectively

193-194) During this study the authors conducted surveys giving them data ranging from the different types of bad news, and the different strategies that were used. Wagoner and Waldron applied a politeness theory to this study concluding that "the nature of the face threat inherent in a bad news event should be reliably associated with the use of redressive strategies." (p. 201) The authors finish their study by stating that "no doubt leaders and followers adjust their behavior during these episodes based on their relational and communicative history and the anticipated relational consequences of the event." (p. 207)

The importance of empathy in any helping profession, medical or social, cannot be overstated. The workers that exemplified it in their practice did the best that they could with their limited resources.

The organization that I chose is DeVry Inc. Specifically, I chose DeVry’s online student finance department because I am currently employed in this department. I started here as a Student Finance Consultant in July of 2012 and this is my first full time job after college. In my role, we assist student’s enrolling in courses and help plan how to fund their education. This job can be very satisfying yet frustrating at the same time. I feel that it is a great learning environment and overall, employee satisfaction is high. I feel that my

I also believe you have to become aware of other people's feelings and emotions to be able to communicate empathy, as well as other emotions. Many people don’t try to relate to others because they feel they should put their focus on doing their job. You have to be able to show people that you understand what they are going through. We have to learn how to put away our thoughts and feelings and pay more attention to the feelings of others. The company will not be able to function properly as a team if they do not have an understanding of how to relate to the emotions of others.

2. Empathy is important for many reasons as Hingsburger has said it involves switching from your own set of experiences to those of your clients as seen through their eyes not ours.

Occupational therapists is based on being client-centered, the knowledge of emotional intelligence improve the ability to do so. In order to personalize interventions to client, both the occupational therapist and client have to establish communication and cooperation. An occupational therapist should be able to manage their emotions to maintain professionalism, while express empathy to clients. Emotional intelligence contributes to developing social skill aspect an occupational therapist incorporates during sessions. Additionally, emotional intelligence can be incorporated when working with paraprofessional to increase the quality of life for the client.

When someone has empathy if gives them the ability to look at the situation from the perspective of the client. According to Martin (2014), “empathy in a counseling relationship, involves the ability and willingness to experience a client’s beliefs, thoughts, and feelings through the client’s personal lens” (63). Consequently, by having empathy it will allow you to properly evaluate the whole situation, and provide sustainable help. An empathic heart will promote active listening skills. Being empathic will give you an engaging mindset. Martin states (2014), “Active listening counseling relationship also includes behaviors such as maintaining direct eye contact and observing the client’s body language. This will make for better

Empathy is being able to understand and share another person’s feelings or emotions. It allows a team to develop trust and understand others. Leaders who express empathy towards their team shows that they truly care about the people within their team.

The third strength listed by Strengths Finder 2.0 is Empathy. Empathy is defined by thefreedictionary.com as the identification with and understanding of another’s feelings, and motives (Dictionary, 2009). Strengths Finder 2.0 describes Empathy: you can sense the emotions of those around you, you feel what they are feeling, you don’t necessarily agree with their perspective, and you don’t feel pity for the person’s perspective (Rath, Strengths Finder 2.0, 2007). Empathy is a good strength to have it makes you as an individual to be more open to what others are feeling, but with this their feelings can’t be a cause of conflict within the workplace.

Effective leadership is a key enabler as it provides the vision and the rationale for change. Different styles of leadership have been identified, for example coercive, directive, consultative and collaborative. These different styles may each be appropriate depending on the type and scale of change being undertaken. For example, when there is a large-scale organisation-wide change a directive style has been identified as most effective.

An effective leader influences their employees in a desired manner to achieve goals and objectives. Different leadership styles can affect an organization’s effectiveness and performance. The objective of this paper is to analyze the review of literature on various leadership styles over the past years and how effective and ineffective different leadership styles are in the workplace.

“Empathy is your capacity to imagine what someone else is going through” (259). Once people understand one another, they gain knowledge on what they can accomplish together. Overall most people strive to become best that they can be. When people collaborate, they have more of an obligation to go above expectations and perform exceptional work not to let others down. Not only that, but collaboration gives people a feeling of greater purpose and will want to bring their best forward because they will feel confident in challenging themselves. Ma says how, “it is a passion and a privilege, not a requirement,” for kids to go to school and learn that the arts help stimulate empathetic thinking (Ma). Likewise, empathetic thinkers would want to collaborate with others, for the benefit of teaching others, not because they need to. As humans, it's natural to share knowledge with others such as opinions, stories or skills. Also, collaboration gives a person the knowledge about their weaknesses, which can help them in the future by learning from others on how to improve themselves. When people work together, they have a balance in their routine, which can help them adjust to their weaknesses by having a person there where they can feel comfortable. People need others whom they empathize with, so there is a “balance between stability and the changes necessary to cope with new challenges in the environment” (259). A person then becomes open minded to new knowledge and is more willing to collaborate in the future. When someone improves themselves, they become more successful in what they are doing, which in turn can help others grow more

The impact of leadership style in the change process of an organization influences the performance; Leadership as stated by Martin, Liao and Campbell (2013) remains one of the most consequential contextual influencers of employee performance. Latson (2014) elucidated that some leaders may have the best intentions, but the impact will not be in alignment with the intension. But leadership trait is the ability to inspire, motivate and engage the followers to make the inspired vision happen beyond their normal capabilities (Mendez, Munoz & Munoz 2013). A change is the most frequent phenomenon of today's reality and a good understanding of how to manage the change process is very essential; Change is translation from one state into