There are several problems arisen at Kentucky Fried Chicken (KFC) due to the workplace issues such as discrimination, safety and unfair payment of wages. These key issues lead to a great impact to their internal stakeholder especially to their employees. The employees, who inside the firm to contribute their effort and skills. Business must protect their workers in order the company to survive in long term. Therefore, there are some several responses carried out by the company to deal with the workplace issues in order to achieve employee’s satisfactions, increase employee’s morale and also improves the relationship with employees to became better. There are some rights for employees such as right to have equal employment opportunity, right to have a safe and healthy workplace and right to treat with respect and fairly.
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More than 700 of their employees and workers are being involved and entitled to recover their underpaid amount from that $375,000. Hiren Patel, the owner of KFC Corporation franchisee Divine Investors, has purchased another 27 KFC in different location around New York after the investigation began. Those 27 KFC will be subjected to future compliance requirements of the settlements. However, regarding the case that paid for shift supervisor is less than the cook, KFC has not explain or give any response about this issue. It shows that the company intend to ignore the issue. Thus, from my perspective of view, KFC should carry out some investigation and clarify about this issue to show their appreciation to the hard works of their workers. Besides, KFC should make some changes and arrangements so that the wages and salaries for their employees being fairly allocated in order to make sure employees feel that everyone is the same and they are being fairly
The industry concentration is low. The top four players in the Fast Food Restaurants industry are expected to account for 31.6% of available market share, giving this industry a low level of concentration. Given the diversity of food styles and operations, nearly 48.0% of establishments are small-business operators that have nine or fewer employees. An additional 55.0% of establishments have between 10 and 99 employees. Over time, the industry's concentration has decreased. As many of the older stalwarts lose ground to up-and-coming concepts, such as smaller chains like Chick-fil-A, as well as fast-casual concepts such as Shake Shack, are gaining ground, as sales have faltered for larger competitors. Over the past five years, there has been
In this case study, we will analyze a franchising restaurant company, Chick-Fil-A who was accused to discriminate LGBTs. Although there is no documentary record for their discrimination of homosexual people, there are still some things they done had been seen as discrimination. In this case study, we will identify what their problem is. Then we will base on the knowledge which we learnt in class to find out a solution for their problem.
The management and employees helped to support each other in order to please their customers. The customers contributed to functionalism by purchasing food and drinks which supports the restaurant. The employees serving the customers to their satisfaction helps the customers become happier and wish to come again in the future. The manifest function is to serve the customers in order to make money. The latent function may cause an overpopulation of customers if the service is well performed bringing more sales in and the need for expansion. I saw the conflict perspective as well while in the restaurant. The management was kind to the employees, however, they still will make more money for their job compared to a crew member. There will also be competition between different fast food restaurants going against Chick-fil-A. Restaurants mainly take place in high competitive levels due to their demands for customers in order to keep their business strong. There was also symbolic perspective involved in the restaurant. The “chick” logo is on the signs outside, cups, and food wrappings indicating that the item is from Chick-fil-A. When people see the logo, they will recognize the restaurant as Chick-fil-A due to its symbolic meaning. Ranging from chicken sandwiches to chicken nuggets, people also recognize Chick-fil-A as a restaurant where they may purchase foods with
S. Truett Cathy, the founder of Chick-Fil-A was a dedicated Southern Baptist. When establishing his national restaurant chain he incorporated his religious beliefs in the company and those beliefs have had a major impact on the company since the beginning both positively and negatively. Cathy states as the final step in his Five-Step recipe for Business Success "I was not so committed to financial success that I was willing to abandon my principles and priorities.Cathy's religious beliefs are also responsible for one of the chain's most distinctive features: all Chick-fil-A locations (corporate owned and franchised) are closed on Sundays, as well as on Thanksgiving, and Christmas. The company's official statement of corporate policy states that the business exists "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A” and Cathy has been quoted when
It is no surprise that obesity is rapidly taking over our beautiful country by the thousands. The possibility of this number dropping is very unlikely. America is known for being the land of the free, and home to the heaviest living population. But with so many people in a rush on a regular basis, fast food plays a huge role in an average lifestyle. One out of four individuals consume fast food on a daily basis. A majority of these fast food joints carry chicken sandwiches. They have been a staple menu item for years. Without a doubt, Chick-Fil-A has the most delicious fried chicken sandwich ever produced.
1. What can the historical income statements (case Exhibit 1) and balance sheets (case Exhibit 2) tell you about the financial health and current condition of Krispy Kreme Doughnuts, Inc.?
Employees are an important part of any organization and organizations need to treat them as thus. In the 21st Century, as a result of changes in the labor markets, organizations are more responsive to worker conditions and this might have resulted in the
Employees are as important as the business it’s self and should be regarded as important. Both articles advocate for health and customer relations. It is thus significant for businesses to relate well with their man power as they can influence purchases depending on how they produce quality and market the business. It is not fair for any business to be so profitable at the expense to their employees. Certainly, experience is also important and institutions should support their members who need to increase knowledge to enhance quality within their business. Chipotle use this skill to combine aspects from two other companies to come up with one unique product that was highly appreciated by their
KFC employs around 24,000 people in 850 restaurants. 65% of the KFC recruits are young adults venturing into the world of work for the very first time. KFC is a great place to start working, with a fun and
Make moral judgement: To avoid these issues employees should collect information by investigating within other production factory, compare the salary status with them and raise the voice at top level management.
Specialty Food and Beverage company (SF), which founded in 2004 in Denmark, mainly covers foods and beverage, restaurants and hotel area. Recent years, the company had faced several problems which lead SF to an embarrassing situation. This assignment will introduce SF’s current issues, analyze the decision and then discuss the solution way which chose by SF’s high level management team.
Kentucky Fried Chicken (KFC) is a popular fast food chicken restaurant chain around the world. (Bell, Shelman, 2011) It is one of the subsidiary of Yum Brand. This company also operates the Pizza Hut and Taco Bell. (Yum! Brands, Inc, 2016) KFC was founded by Harland Sanders in 1952. (Bell, Shelman, 2011) Sanders was successful in creating the brand, even the logo of KFC brand is the portrait of him. He became a notable figure in American history thanks to his great contribution on creating KFC brand. Nowadays, KFC becomes more and more popular, the sales ranking of KFC was the 11th among the worldwide restaurant brands. (The QSR 50, 2015) The sales of KFC in 2014 was 4200 million dollars. (Details in Appendix 1) It means KFC has a large quantities of consumption needs. Actually, KFC has 14,577 restaurants around the world and 70% of them are located outside America (Yum Brand Annual Report, 2015). The restaurant profit was increased year by year from 2013 to 2015. (Details in Appendix 2) Therefore, it is potential to enlarge the customer base by analyzing consumer behaviors.
The CEO had clearly stated if the culprit does not step up and take the blame, the salaries will but reduced for about a year. Instead of saving everyone’s financial position, you choose to help the person who is guilty of the crime, will be unethical and dishonest of you.
Managers usually are locals and will spend time training at other restaurants before opening the restaurant. KFC's goal is to give every employee the opportunity to pass a formal certification procedure to gain credibility and qualifications.
Customers is an important justification of a company’s success. Considering the interest of customers and portraying a good image to its customers, it had come out with different variety of meals. For example, the KFC offers kid’s meal which gives children free