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Essay on Kudler Fine Foods Case Study

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Kudler Fine Foods is an upscale specialty food store and was founded June 18, 1998 by Kathy Kudler. Kudler has three different locations in the San Diego area and they are; La Jolla, Del Mar and Encinitas. The stores offer their consumers both imported and domestic products from any of the following departments; bakery, packaged foods, meats, produce, and dairy products. “Kudler’s mission is to provide their customers with the finest selected foodstuff, wines, and related needs in an unparalleled consumer environment” (Kudler, Mission Statement, 2008, ¶2).
Over the past few years Kudler Fine Foods has experienced significate growth and has become focused on expanding the services offered, improving the efficiency of their operations, and …show more content…

Once a company decides to develop or launch a new product or service it is essential that they conduct a thorough and focused marketing research. If this is done any decisions that are based upon the marketing research plan will minimize the risks involved as well as pay dividends. As the business continues to thrive with the new product it is essential for the company to conduct follow up marketing research on their product throughout the lifecycle of the product it will assist the company if better communication with customers, minimize the company’s risk, idenitfy opportunities, and create a standard to measure progress of the service. When a business conducts a thorough market research for the duration of the service, the company is communicating with current customers. This assists the company in two ways the first area is that the company is obtaining valuable information from current customers that reflects how the customer’s needs are being met. The second way it assists the company is that it takes the deductive reasoning out of customer service and gives the customer the sense that the company cares. This step is important to the company and the customer because it provides accurate feedback on whether the company is providing the best possible service. Conducting proper market research it provides the company a chance to minize the risk that is associated with introducing

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