La Familia, a local restaurant in Waco, Texas has been a favorite among many for over 10 years. “This place is some of the most authentic Mexican food in Waco…seriously FAN-TASTIC”, “the waitress was just a doll”, are just a few things that have been said about La Familia. Based on public reviews of the restaurant, we can assume that La Familia will score highly in a majority of the scoring guidelines and officially earn the rating many believe it deserves. A restaurant experience goes far beyond simply the taste of the food, but also encompasses the atmosphere and service standards. When visiting a highly acclaimed restaurant, the crème-de-la-crème, it must excel in all categories, but a deficit could still be recoverable. Like wine, some restaurants get better with age. La Familia has been a Waco favorite for over 10 years and they plan to keep it that way. The staff have found out what people tend to favor as well as what they do not and continue to mold the restaurant’s menu and facilities into the best it can be. As an avid foodie or gourmet, I like to think that my criteria on restaurants are among the most respected. Having such a well-traveled palate, the key points of judgement that I have curated are accepted widely. Food—this is thought to be the most critical part of a dining experience, but in all actuality, it is not. The food a restaurant serves could be scrumptious, but if the atmosphere of the restaurant is not up to par, the overall standard of the
I give this restaurant extremely high marks for producing a quality product.” Another bonus is that the restaurant is very popular, meaning the food is in high demand. Therefore the food that is already out doesn’t have time to get old and stale. But consumers don’t just want great tasting food in any amount; they want enough to fill them up until the time comes for their next meal.
This restaurant service evaluation paper will take a look at one of Orlando’s most popular casual dining spots, Miller’s Ale House located at 5573 Kirkman Road, Orlando, Florida. Miller’s Ale House motto is “Welcome to Our House” suggesting a fun, warm, and inviting atmosphere. Miller’s Ale House is known as a casual sports restaurant and bar serving food made fresh and at an affordable price. The restaurant is also known as a great place to meet friends and family and enjoy lunch or dinner while watching a sporting event on one of their large screen televisions. Miller’s Ale House has an incredibly large outside bar and patio displaying sports on all the televisions. Customers want to experience this type of customer service along with a friendly atmosphere and
This paper will introduce a product and service which operates in the U.S. with the intent to expand within foreign markets eventually. The service that I chose is a current service in the food service industry that does exist but would benefit from enhancing it; there are market trends for the new service that would definitely satisfy potential customers’ needs and wants once the idea is brought to their attention. The goal is to bring the feel of the city’s fine dining and lounging experience to areas outside the city without having to travel far or spend more. The service is an
Mike Anderson’s has been one of Baton Rouge’s premiere restaurants for over forty years. In 1975, Mike Anderson, a former LSU all American football player, opened Mike Anderson’s seafood restaurant with the hope that customers would “leave full and get their money’s worth”. He has been very successful to say the least, now with four different locations. The restaurant boast of its reputation for having the best fried and broiled seafood around town. When asking Michael Pearl, a manager at Mikes for over thirty years, what has kept Mike Anderson’s in business for so long, he said “consistency and excellence, this is a place that loves to make people’s day better” (Pearl Interview). It was remarkable to see a manager who has worked somewhere for thirty years still take pride in his job. After working there for about a year, I decided to finally give it a try. I have to admit, I’ve always thought Mike’s was just another seafood restaurant in south Louisiana, but was I wrong! Mike Anderson’s proved to be a wonderful dining experience. For starters, the quality and taste of the food is superb and it comes at a very reasonable price. Secondly, I noticed the warm and inviting atmosphere from the second I walked in. Lastly and most importantly, what stood out to me the most was the quality of service throughout the meal.
What differs a good restaurant from a great one is whether or not the restaurant gives their customers an enjoyable experience at their restaurant. The complete, enjoyable experience had at a restaurant is defined by several factors. A restaurant that is worth the time, money, and calories has a lively atmosphere that helps facilitate open and meaningful conversation, staff that is willing to go the extra mile, and a menu of reasonably priced food that looks appealing and tastes even better.
The consumer behaviour that I have selected is “choosing a restaurant for a special occasion”. In this case, I would like to choose a restaurant to celebrate my boyfriend’s 24th birthday. The ideal restaurant should be brand new; the environment should be romantic and comfortable. The food needs to be delicious and delicate. I hope to find a romantic western style restaurant which with beautiful night views. Red wines
Typically, consumers go out to eat not only for good food, but we also expect good services, fresh ingredients, proximity, and an atmosphere to match. My client is The Varsity Club Tavern in Morgantown, WV. Usually just referred to as The Varsity Club, but the tavern part gives a little hint to the overall feel of the restaurant. As you may know, taverns are places that sell beer and other beverages and some of the time food. The Varsity Club offers an extensive beer selection and
The main purpose of this research study is to come up with a strong analysis on the performance level the restaurant. The following objectives have been brought forward with regard to this purpose.
La Cabana is a local Mexican restaurant. When asking majority of people what they thought of the food, they thought it was great but often do not get enough. Sometimes they will get a lot and other times barely get any at all. Many thought the décor was decent, but some said it was outdated and kind of rugged. Music most people thought it was good, but they do not really pay that much attention to it. They all thoroughly agree that the staff is terrible. One person said, “They are kind of snobby and rude”.
The idea is simple: offer quality food, an entertaining atmosphere, and an escape from the outer world. Fitting your restaurant to your customer's life-styles is the key to casual dining success. Today's restaurant patrons expect great food and top quality service from the restaurants they visit. In addition to this, they long for an experience, a type of transportation from the hustle and bustle of the real world.
To owner, Rocky Aoki and his team, their understanding on consumer patterns became their advantage; the consumer’s distrust of exotic food and their enjoyment of eating in exotic surroundings, and the customer’s interest in watching their food cooked. Though unique, this system allows the business for greater control on the flow and options given to the customer.
The restaurant intends to sell fresh Asian foods, beer, fruit drinks, wines, and others. The competitive advantage of the products provided by Asian Spicy Food relies on the combination of dishes in the menu and on their originality. The restaurant's cooks will be selected based on their experience and creativity. This is because the owner of the restaurant intends to develop a business in this industry based on original products, different from those of competitors, but while maintaining traditional principles of the Asian cuisine. Asian Spicy Food will be
Service is important in the food and beverage industries, that customer always have a high expectation and needs while dining in the restaurant. To find out how well the service provided, quality is a main element to every service. According to Haksever et al (2000), “Quality is ‘the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs’”. Therefore, service quality is one of the main point in every restaurants to allow them improve and upgrade their level of image and reputation. In this report, Bella Italia was chosen to have an overview of its service quality. It will be find out how well the service practice was made and which part of service can be improve within the restaurant by using the service quality analysis, service recovery, customer feedback mechanism and benchmarking.
The restaurant also offers great service and has a variety of different kinds of food, which you can decide on. The guests are
Great food, high-traffic location, and super decor -- all are important to the restaurant business. If you take a close look at what