preview

Leadership And Ethics Of The Hospitality Industry Essay

Satisfactory Essays

Introduction
When I began taking a course on leadership & ethics, I believed that I already understood and knew what the terms leadership and ethics meant. In retrospect, I have benefited from studying leadership and ethics, because I now have a deeper understanding of these topics, and they can be applied to, and improve my daily life. To apply the knowledge I have gained from studying leadership and ethics, I conducted an interview; which was comprised of questions I created from the information that I have learned about throughout this course. From which, I assessed the interviewee’s perspective on leadership and ethics.
I Interviewed Sandra Dangelo, the executive director at The Heritage Tradition in Sun City West. The Heritage Tradition is part of the Senior Lifestyle Corporation. I asked questions on Sandra’s management behaviors, trying to grasp the leadership styles that Sandra displays in a work environment; additionally, I inquired about her view on the importance of ethics in the hospitality industry, and how she makes ethical decisions. Maxwell asks “what are your priorities? In fifty or a hundred year what are you doing now that will still be important?” (Maxwell, 2003 pg.69) The following, is my evaluation, of the leadership approach taken by Sandra, and her perspective on the importance of ethics in the hospitality industry.
Ethics
Surely, to address the ethical perspectives of others, we must first have a solid knowledge of ethics. Ethics can be defined as

Get Access