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Leadership Is A Strong Leader

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According to Ulrich D., Zenger J., & Smallwood N., (2013), “Leaders build not only individual commitment, but also organizational capability. Hierarchical capacity alludes to the procedures, practices, and exercises that make esteem for the association. Leaders require the capacity to make an interpretation of hierarchical heading into orders, vision into practice, and reason into procedure”.

A Strong Leader

Leadership has nothing to do with seniority. Too many talk about a company’s leadership, referring to the senior most executives in the organization. They are just that, senior executives. Leadership does not automatically happen when you reach a certain pay grade”(Kruse, 2013). Leadership is about being able to …show more content…

A Staff Analyst works with business users and technical teams simultaneously - and both groups see the analyst as a member of their team (or in some situations, visualize the analyst as a person on the opposite team), which can pose interpersonal challenges (Dugar, 2015).
To be able to overcome this lack of authority Hazel utilizes the following:
• Negotiation skills: This will be of value when facilitating negotiations between IT and business users regarding development resources, and the business users trying to minimize project scope creep.
• Active listening: This will be of great value when trying to collect business requirements, provide quality internal client service, and when gathering information for status reports.
• Dealing with conflict: This will be of value when IT and users disagree and or when deadlines are being missed and tensions are running high.
• Quality client service techniques: As representatives of the IT community, providing quality client service to the business users she supports is critical to performance and career advancement.
• Decision making: There are many formalized decision making techniques, such as a decision matrix, that can help make quality, business appropriate, and defendable decisions that can help service internal clients and maximize her job performance.
• Problem solving: Like decision making, there are formalized problem solving techniques, such as Five Whys and Brainstorming that can help

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