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Why Mangers Should Understand The Nature Of Managerial Decision Making

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CH. 5

Why Mangers should understand the nature of managerial decision making. Programmed decision making has a new name its called workflow, which create high engagements from employee based workgroups. Programmed workflow is best practiced in computer based programs and platforms, especially in machine based manufacturing or applications such as 3-D printing. Verified or programmed decision making is decisive and predictable making it easier to measure quality. In the task environment, routine automated decision making is decisive due to the pre-programed nature or scripts. Enabling work groups to follow well established rules or guidelines. This also extends to training (walkthroughs), basic communication through the organization, product titles and even consumer based groups. Management and workgroups must use reasoning or decisive decision making in a methodical, reflective method, with consideration to many variables. Workflows take into consideration reasoning in order to create results from discerned data to well formed information and finished product.

While Non-programmed decisions are anomalous occurrences in response to errors, unusual, unpredictable opportunities and ‘threats’. Training prepares workgroups to deal with non-programmed decisions in various ways. Concise non-ambiguous information is important to engagements and creating satisfaction. Fragmentation in the workflow or task environment is based on such anomalous occurrences. Benchmarks allow

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