Executive Professional with over eight years of experience managing a full spectrum of executive and human resources programs, services and functions with comprehensive experience in recruitment and retention, conflict resolution, change management, labor relations and benefits/payroll administration. Detail-oriented, accurate and quick with numbers. Ability to address and implement strategic plans for talent acquisition, retention and succession planning. Analytical problem solver able to employ all available resources to develop effective solutions. Promotes positive work environments and contributes as a cooperative team player. Proven experience in collaborating with senior management to conduct human resources strategic planning in order to support and further corporate goals. Excellent verbal & written communication skills.
Provide versatile administrative support as an office manager, secretary, administrative assistant and office clerk.
Handle a busy phone system, functioning as primary liaison to customers and ensured a consistently positive customer experience.
Bookkeeping & order processing to include processing timesheets, invoice generation, invoice processing, accounts receivable, accounts payable, reconciling order, client billings, bank reconciliations, sales tax filing, order processing & tracking, troubleshooting, and vendor contact.
General office administration including filing, organizing, managing office supplies, design library, vendor materials,
Excellent phone etiquette with at least one year experience operating a telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Operations is separate from the accounting department. The employees in operations handle promoting the products. Also, Operations is in charge of making the products. The company’s accounting system is handled in-house by the cashier and the bookkeeper and by the accounting firm hired to handle the businesses’ financial reporting. The cashier handles all sales through the register. The register is balanced against the drawer each night by the bookkeeper and a deposit made the same day. The bookkeeper gives the accountant the drawer receipts and bank receipts for journal entries and later reports. The accountant checks all cash received and payments made against bank statements and collected paperwork. There is not a single person assigned to do all duties.
SMW’s current accounting information system is a cutting edge relational database system through Microsoft Access with internal controls set to adequately prevent and detect errors and fraud. This relational database system tracks sales orders, shipments, accounts receivable, cash receipts, purchases, accounts payable, cash disbursements, inventory levels and other relevant accounting information. The system’s output is compliant with Generally Accepted Accounting Principles (GAAP). The database processes currently in use at SMW are described below.
Detailed oriented, motivated and committed individual and National Louis University Graduate with a Master’s Degree in Business and completed work in Leadership and Organizational Behavior, Strategic Marketing, Technology and Leadership, and Ethical and Legal Issues and have a sincere interest in human resources and ethical and legal issues.
Call centres are integral part of any particular organization in today’s modern world as they play a crucial role in the business world and act as the primary source of contact with the customers (Abbott, 2010). The performance call centres play in organizations are increasingly importance in ensuring that the organization offers excellent services to end-users and their customers (Bruton, 2012). As the business environment changes every day, customers are becoming more demanding and sophisticated with their needs, desires, and the quality of their products and services. Thus, every organisation should aim to keep resources (both human and technical) as high as possible while maintaining the quality of services to the customers and ensuring employee satisfaction.
Position Purpose: Coordinate and administers in Human Resources with focus on payroll. The candidate will perform mostly Hr payroll projects, data entry administrative support.
Fleet Allocation & Customer Service: Management of fleet drivers and daily workload, furthermore managing customer expectations ensuring escalations were kept at a minimum. The priority of my daily schedule was to ensure that this section of my work was completed before working
This position functions will be to attend all of the customers and members inquires, managing the operations of
One of the main assets of an organization is the accounts receivable department. It is a vital part of the organization. The information collected from start to the complete of the accounts receivable cycle is important in making sure every step was followed according to the proper procedures made by the organization. Setting up new customers in the database system correctly is important when the credit and billing process takes place. When customer orders are made on the customer’s account proper authorization is needed to safeguard unauthorized orders and the ability to pay for good received (Louwers, Ramsay, Sinason, & Strawser, 2007).
Data Processing/Entry – Offering data processing services (information processing, forms processing, litigation services, mailing service, and claims processing) and
Deliver all agreed HR interventions to the function through professional quality execution of HR strategies and processes (i.e. talent acquisition, performance management, and organisation effectiveness).
To correct all the errors which were made in the past, (like reconciliation of account files)
debts or orders booked) and others including almost entirely operational information (e.g., for the warehouse manager who is interested in inventory turnover, kiting percentages, and receiving accuracy).
At the conclusion of order, an invoice is generated in the marketing classroom. Customers then pay our bookkeeper who in turn, gives a receipt to customers and invoices to the marketing program. The invoices is then put on file and used to gather data, such as how much standard inventory to buy. Students learn how to file invoices, with advisors keeping a close watch to make sure it’s done correctly. Many hands make light work and so the invoices are efficiently filed and then the data can be combined quicker as well.