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Essay on Managing Communications Knowledge and Information

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Bradford College HIGHER NATIONAL CERTIFICATE/ DIPLOMA Assignment Front Cover Sheet Unit Title: Managing Communications, Knowledge and Information Assignment Title: Communications Portfolio Tutor’s Name: Maurice Manktelow Learning Outcomes Covered: 1 Assess information and knowledge needs internally and externally to improve decision making and taking 2 Create strategies to increase personal networking to widen involvement in the decision-making process 3 Develop communication processes to improve the gathering and dissemination of information and organisational knowledge 4 Design and improve appropriate systems for the collection, storage and dissemination of and access to the information and knowledge gathered Assignment …show more content…

Your discussion report will form the basis of a group discussion at the next departmental annual planning meeting. Your ideas must be supported by evidence of research and reading around the topic. Task One: You should identify, assess and carry out an analysis of the information and knowledge needs (both internally and externally) to improve decision making and taking You should: 1 identify the range of decisions that are taken both internally and externally [1.1] 2 review information and knowledge needed to ensure that these decisions are taken effectively [1.2] 3 assess the probable internal and external sources of information available and the understanding these provide [1.3] 4 make recommendations for improvement in the provision of both the information and decision making process [1.4] Task Two: Company employees need to develop strategies to increase their personal networking to widen involvement in the decision-making process 1 identify personal network targets for management including customers, other stakeholders and other experts [2.1] 2 discuss who to make these contacts and develop effective business relationships 3 discuss how these contacts can be involved in decision making [2.3] 4 provide strategies for improving such networks [2.4] Task Three: Develop communication processes to improve the gathering and dissemination of information and organisational knowledge 1

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