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Marketing Analysis Of J. Crew

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Branding
After Millard Drexler was appointed CEO in 2003, J. Crew transformed its branding from focusing on its previous contemporary denim label, to an emphasis on higher quality staple pieces that can easily be transitioned from day to night. This rebranding proved to be successful for the company and soon the J. Crew was being worn by everybody from celebrities to fashion conscious women looking for a higher quality item. During the inauguration, all of the Obamas were dressed head to toe in J. Crew, and Michelle Obama later appeared on “The Tonight Show” with Jay Leno in an entire J. Crew outfit. J. Crew had really found its market through its brand restructuring. Since 2013, J. Crew has transformed its branding from a print only catalogue to more intricate social media and digital marketing tactics to increase it brands strength. Under its 2013 annual SEC filing, the company’s marketing and advertising strategy focused more on print catalogue, but the following year, J. Crew’s strategy focused on communicating its brand message to customers through websites, catalogues, email marketing, online advertising, and social media. Due to its increase in social media presence, the company has seen a large growth opportunity in Facebook and Pinterest. Its newly focused marketing strategy has resulted in an online audience that is willing to spend twice as the average customer. J. Crew uses Facebook more as an online catalogue to keep its customers and followers informed on new

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