MGT 406
Case 3 – Papa John’s International
Muhammad Khan b00034427 Dr. Virginia Bodolica
Question 1: Identify 4 (four) different competences of Papa John International and justify your selection of these competences by indicating the type of competences that each of them is.
The first and most important core competency of Papa John’s is their emphasis on providing a superior quality traditional pizza. This core competency has been the foundation of their success and it has helped them enter thriving into the pizza industry, which appeared to be matured and saturated. John Schnatter (founder of Papa Johns) key target was to keep their products “simple, consistent and focused”. By keeping this philosophy of providing a better
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By removing all the clutter away, Schatter now had the chance to perfect his Pizza. Ultimately, this philosophy led to the huge financial success of Papa Johns.
A distinctive competency that Papa Jones created was their integration of technology to the pizza industry. They improved ordering procurement innovatively by being the first firm to allow online pizza ordering in multiple languages. Additionally, they also incorporated text message ordering and since then, many of their competitors like Dominos have applied the same tactics.
Another distinctive competency that they established was by improving their operations, particularly by creating a central commissary. They centralized all dough production in these facilities to reduce average cost and this also allowed them to exercise control over their quality and consistency. This production method helped reduce their costs, essentially allowing Papa John’s to open new stores more easily. They also lowered the number of corporate owned stores by selling them to franchises. Leasing spaces allowed them to switch locations quite easily. Other efforts to reduce costs included vertically integrating with printing companies to reduce marketing costs and make the material in-house.
Question 2: Evaluate each of these 4 (four) competences that you have identified for Papa John International in order to assess their sustainability.
To evaluate the competencies we
The objective of this report is to analyze the business situation wherein Domino 's operates in the market and to obtain an understanding on the strategic analysis tools that can be used to acquire a new competitive advantage against their major rivals such as Pizza Hut, Eagle Boys, La Porchetta, etc. The intent of the assignment is to learn the factors that caused increase in profitability and sales and defining the actions necessary to further improve the QSR segment rank.
4. Provide at least three (3) examples of activities that could thrive under production-centered management and discuss whether they are related to health care or not.
How does a store like Trader Joe’s grow into a billion-dollar company with great ratings and demonstrate outstanding management skills? This company used the approach to stand out by being different as an effective measure to compete with the bigger grocery stores. Trader Joe’s business model intentionally kept the size of its stores small and holds fewer products than the larger grocers. They chose to frequently place new products on its shelves and revise ingredients to meet the customer’s needs. They also sell kitchen-tested products to entice new customers. They have also employed a creative marketing team to announce new private-label products to provide outstanding value. In addition to their unique way of doing business,
Trader Joe 's sells gourmet foods to its customers with a low cost business model, which may seem very difficult to maintain, due to the rising costs in the international markets and the United States. However, with Trader Joe 's long term experience in operations and limited variety of products, this enables the company to reduce costs and transfer those savings to their customers. Furthermore, Trader Joe’s has a very efficient management process that allows keeping the product costs down to keep their customers satisfied. The management process is very significant for Trader Joe 's in which they have planned marvelously to carry certain products which is obtained at a discounted price from their suppliers. Additionally, Trader Joe’s keep costs down to a minimum by choosing non-prime store locations. For
Culotti’s Pizza operates strictly on a carryout basis. Customers pick up their orders at a counter where a clerk exchanges the pizza for cash. While at the counter, the customer can see other employees making the pizzas and the large ovens in which the pizzas are baked
1. Papa Johns wasn't a pizza joint when it started out. In fact, in 1972, John Schnatter, "Papa John" worked in a failing bar owned by his father. Pizzas were made in a converted closet with the hopes of making enough extra money to pay the rent. Soon, the pizzas were making more than the bar and the Papa John's legacy was born.
Tesco has a good progress and their strategy is made up of of five elements:
1. In what ways does Trader Joe’s demonstrate the importance of each responsibility in the management process-planning, organizing, leading, and controlling?
of a crust-free pizza; we saw it as a significant marketing advantage." So a new product
Pronto Pizza is a family-owned pizza restaurant in Vinemont, a small town of 20,000 people in upstate New York. Antonio Scapelli started the business 30 years ago as Antonio 's Restaurant with just a few thousand dollars. Antonio, his wife, and their children, most of whom are now grown, operate the business. Several years ago, one of Antonio 's sons, Tony, Jr., graduated from NYU with an undergraduate degree in business administration. After graduation, he came back to manage the family business. Pronto Pizza was one of the earliest pizza restaurants to offer pizza delivery to homes. Fortunately, Tony had the foresight to make this business decision a few years ago. At the same time, he changed the restaurant 's name from Antonio 's to
•The acquisition of Pizza World in May 1997, which was the third largest pizza joint in Spain at that time further contributed to growth. TelePizza was also careful to not destroy the brand of Pizza World as it was aware that the target market for Pizza World differed from that of TelePizza though the company brought in the same practices followed at TelePizza to maintain a sense of uniformity in operations.
Question 4: Assess the implementation of Euro Disney’s service delivery system. What could company have done differently?
Domino’s Pizza Inc. is a leading retailer of pizzas with about 12,000 stores as well as operations in 80 international markets. The company’s sales in 2014 amounted to $89 billion which was a significant success that earned that company Top 10 listing in the Entrepreneur magazine’s listing of great franchise opportunities. However, the company has in the recent times suffered a slump in sales owing to intensified competition and increased demand for healthy foods amongst its target market. The following is a review of the current challenges facing the company including recommendations for improvement in market communication for the company.
As mentioned earlier, the pizza market was already a mature market at the time Papa John’s opened its first store in Indiana in 1985. In such conditions where competition is fierce, most entrants choose to compete on price in order to achieve growth and capture market share. From the beginning, Papa John’s chose to compete on quality, customer service, and creative marketing -- a stark contrast with its competition that were largely differentiating on price.
ANSWER #1. The expansion of stores and eventually franchising while focusing on serving only high quality fresh ingredients should include the following three resource management implications: