preview

Mission Statement Of Chong Sin Trading And Furniture

Better Essays

CHONG SIN TRADING AND FURNITURE 1.0 Introduction Chong Sin Trading and Furniture is a small business that sells variety of furniture to customer. There are a lot of furniture provided in our company such as dining table, bedroom set, wardrobe, sofa and cabinet. Besides that, we also provide service to repair damaged furniture and accept trade in furniture. The business was started on May 2012 in Fasa 2, Puncak Alam Selangor. This business was founded by Masud where he is the owner of Ching Sin Trading and Furniture. Anyone who are interested to buy furniture from Chong Sin Trading and Furniture, they can contact us by phone 03-33933385 or 016-284 6804. Our company located at No 35, Tingkat Bawah, Lorong Naluri Sukmah B 8/B Seksyen 8, 42300, …show more content…

We will strive to continuous understand customer demand by provide current trend furniture to give them satisfaction. 1.3 OBJECTIVES Generally, objectives are more specific compared to mission and vision statement. After developing vision and mission statement, organization should develop specific objectives that focus in more detail on achieving that mission. Objectives are one of the basic tools that cause all planning and strategic activities in the organization. There are a few objectives Chong Sin Trading and Furniture which are:- 1. Reduce number of customer complaints and returns the furniture. 2. To achieve maximize number of sales and minimize the cost. 3. Ask for feedback from customer at least one time per month to make sure they are satisfied with our product. 4. Deliver the product on time based on demand. 5. Reduce rework and achieve in time delivery. 6. Continually deliver the best and good quality …show more content…

External evaluation is important because free from bias and will bring fresh and new perspective because they are from outsider. Meanwhile, internal evaluation is the evaluation carried by people who are directly involved in the company. The internal evaluation is more accurate compared to external evaluation because the evaluator knows everything about the organization. We are using three methods to evaluate which are internal factor evaluation (IFE) matrix, external factor evaluation (EFE) matrix and competitive profile (CPM)

Get Access