Ms. Headlee 's Speech

Two understand a little bit more this videos, we need to define what active listening is. Active Listening is the process of listening attentively while someone else speaks, paraphrasing and reflecting back what is said, and withholding judgment and advice. Below is an example of a conversation in which active listening is taking place (Cuncic, Arlin, May 10, 2010, What is Active Listening?).

Active listening is the main key for understanding any kind of communication. Active listening means more than just hearing words. It means understanding what someone else is saying by making eye contact, body language and verbal responses.

According to Hoppe (2011), active listening is an individual’s interest and ability to hear and understand. Active listening involves paying attention to my own behaviour and that of others, holding judgement, reflecting the other person’s information and feelings, clarifying, summarising and sharing. Cultural difference is one of the main barriers of active listening (Burnard and Gill, 2008). For instance, in many Asian and Islamic cultures, eye contact between sexes is not acceptable or

When I think of listening I relate it to just hearing the message. I do not follow the process of listening that was taught in my communication class. Rather than receiving, recalling, rating, and responding, I often hear and skip right to responding. I do believe that because I don’t follow all the steps I forget easily or do not understand things completely, which leads to me either questioning later, or just winging it. I also realized that I have selective listening, because of lack of interest in some conversations I often block out part of the conversation, or lose focus and zone out until the end of the conversation. By then I know little of what was talked about and only respond to what I think is most important to me. Another bad habit I have when it comes to listening is my responding habits, I’m not sure how to respond to most

As Farber explains in his book “The Age of Great Dreams” the 1960s were a rough time for many types of people, color, homosexuals, woman, veterans, almost everyone that disagreed with the government had a tough time throughout the 60’s. At the beginning of the sixties everything seems to be fine. Automobiles were being sold, household appliances such as dishwashers, and ranges as well, almost everyone had money except for colored people. For African Americans the 1960s were not so easy going, they were treated unfairly even beaten and chased out of towns, and restaurants. Until mid 1960 African Americans were not allowed to vote. Once they were allowed to vote they had rules and limitations to be eligible to vote. It was the government's loophole

Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than

I am glad that this class had taken part in the listening journal assignment as I was not sure what to expect. I was uncertain of my listening capabilities and have wondered what areas could use improvement. I do consider my interactions with people in hindsight, and I always hope that I did my best to listen and communicate with respect. I am fortunate to find out through the logs that I am above average while listening to others, in respect to the log analysis. I am further aware that this is because of a significant change in my life that took me from being self-focused to other-orientated. If this class had been over thirteen years before, my details on those logs would have been vastly altered.

Chris Cotter says that active listening is a complicated skill to learn because it requires an individual to be mentally engaged to the speaker’s tone of voice, and body language (Cotter). In other words, students need to be aware of both verbal and non-verbal messages. Louise Rehling says an effective means to start actively listening to focus on a what a group member is communicating, instead of thinking of a response at the same time. When a disagreement occurs in the group, members are expected to watch for body language and other cues to fully understand their group member thought process, instead of deeming them unhelpful for the group (482). When individuals feel that their voice is being heard then a trust among group members is strengthened and the quality of assignment is improved, thus listening skills is an important skill taught in group work. In the present day, a majority of companies want to create a relationship with their consumer. Employees that are able to actively listen to clients are better adept to understand the client and change the way they are communicating with the client.

In one stage of communication, the quality of conversation can be improved when the workers are engaged in active listening. For instance, note taking during meetings which challenge both individual listening and writing skills, encourages co-workers to improve their sort-term memory to be more active later that day (Hybels & Weaver 2008,). It helps listeners to verify their understanding, and it gives the other person an opportunity to elaborate on main point of the information. Active and effective listening behaviours have a huge impact on the growth of business in the work place, because it shows the interaction between co-workers and how they deal with problems in their environment (Eunson 2012). Active and effective listening demonstrates the ability of workers to hear and feel what the other people want so say without judgment. Thus, active and effective listening skills have positively impact on the workplace.

Listening is often confused with hearing. This serious misconception can lead us to believe that good listening is instinctive. In fact, good listening is an active, sophisticated process – a learned behavior – that demands focus and attention. Listening takes place on

Listening is the conscious processing of auditory stimuli perceived through hearing. According the website skillsyouneed.com, adults spend upwards of 70% of our time in communication, of which 45% is listening. Active listening is essential in the business setting, from communicating with team members, customers or suppliers if you are not paying attention to what is being conveyed, you will miss vital information necessary to make a decision or provide direction. Active listening requires that, the listener rely on more than what they hear. Much of what is conveyed during a conversation is done through gestures, facial expression, vocal inflection, pitch, or other non-vocal actions. In marketing, part of understanding what to build or add as new features to an existing product is gaining insight from the customer through in depth interviews, and focus groups. If you do not know what should be done to prepare the environment and yourself for the interview or focus group, you will likely miss valuable information that would affect your product enhancement or development decision. For more on the topic of active listening, visit:

In order to successfully follow the above mentioned techniques, members of the team should practice using their active listening skills. Active listening is when someone not only hears what is being said by the speaker, but also shows concern, responds thoughtfully, and provides helpful feedback. The steps that should be followed in order to be considered a good listener are to “listen with empathy and see the conflict from the other person’s point of view, identify issues clearly and concisely, use “I” statements, remain flexible, and clarify feelings”

Listening means the ability to actively understand information provided by the speaker and display interest in the topic discussed. It’s essential that companies or businesses today to listen to their customers. There are two kinds of passive and active listening. Passive is simply receiving the message without giving any external indications. Active is that an active listener engages with the speaker. Avoid distractions by tuning out any and all forms of distractions that would cause you to shift your focus from assisting the customer.

Anybody can become a good listener if they are committed to learn how and are willing to work hard. The first mistake that people tend to make when listening is to not make any type of comments while listening. They tend to just stand there and listen while the speaker talks. This can become very frustrating for the speaker and the listener. While the speaker may feel like he isn't being

Listening is more than just hearing. The process of listening involves receiving and constructing meaning, and responding to verbal and/or nonverbal messages. In other words, listening is not always easy and being a good listener is all about developing listening skills. To receive messages appropriately we have to listen actively. Active listening can be broken down into three important skills; first of all you have to reflect the feelings that the person is communicating, secondly reflect the content that they are communicating and finally ask good, meaningful questions.