P5 P6 M3 D2

When we are communicating verbally with a client we have to remain polite, calm and focused, this is so messages don’t get misinterpreted and the progress of the conversation will be successful.

Our group worked on all the components of the project together, which included the research, reference pages, scripts, and the PowerPoint. I believe our decision to not assign specific tasks to a single individual allowed us to fully understand all the information and get along better due to the fact we all were doing the same amount of work. In a group setting, we had to work together and communicate with one another in order to create a suitable presentation. One thing I saw that our group thrived at was listening to one another. Our book defines listening as the “active, complex process that consists of being mindful, physically receiving messages, selecting and organizing messages, interpreting messages, responding, and remembering (Wood, 2016).” Each group member had to

Social exchange theory suggests that there are a series of behaviors and responses that are resulted due to the interactions between and among the individuals (Kirst-Ashman, 2014). This is also another way that the facility functions because as stated above, the social workers are in charge of making sure that the interactions between the family member and the resident does not leave a negative impact on the resident once the family member leaves the facility. Certain interactions that the family member has with the resident could lead into a series of behaviors and responses, either negative or positive. A negative response or behavior would be that the resident is isolating him or herself from everyone, not eating, not attending recreational activities, not showering, or not socializing with others. A positive response from the resident would be that they are now in a better mood; they are attending recreational activities, socializing, eating more, and looking forward to their next family visit. As a social worker at the nursing home our job is to make sure that the resident is enjoying their stay in the facility and that they are not being mistreated or

Listening plays a vital role in developing a relationship. Allowing Irene to do most of the talking prompts her to discuss her problems and relieves stress (Brammer, 2003). Presence is more than being physically near a patient. It is the combination of being mentally, emotionally and physically present. Irene will be more at ease knowing the nurse is close by (Zikorus, 2007).

Reassuring your resident you understand their need goes a long way toward defusing a tense, frustrating situation, both in person and over the telephone. Never over promise or build false hope. Don’t apologize for something that isn’t you fault, this creates a “I’m right and you’re wrong” scenario that is difficult to overcome as the conversation progresses.

In this assignment I will be discussing the different way we communicate with children, young people and other adults. Also, how to deal with disagreements between children and adults. And looking at how we speak and communicate with people and the benefits it has

M3: Discuss the difficulties that may arise when implementing anti-discriminatory practice in health and social care settings.

P3 - Explain relevant sections of key legislation and associated guidelines with regard to the administration of medicines

Communication is needed to build relationships and communicating so we can build a new relationship even by just saying hi. Then we need to maintain this old relationship each time we greet a carer when they come into the setting, by asking ‘how they are?’ ‘What have they done at the weekend?’ This will help gain a relationship by doing this we can also gain and share information with families, other professionals, children and workers with this information we gain and share will help us in

Explain how own role and practice can impact on communication with an individual who has specific communication needs.

When I was down at the main floor I would interact a lot with a man who had severe special needs. I found interacting

As a dental hygienist, you must, quite literally, get in people’s face. To avoid being considered weird or creepy by your mouth-gaping customers, it is important that you maintain proper interpersonal communication skills. Whether it is talking about the weather, asking about school or work, or talking about each other's day, being able to communicate is key to having a good relationship with whoever’s teeth you are cleaning. College has helped me to prepare my interpersonal skills in several ways. Over the years I have met and learned from an array of people. Different communication classes have taught me how to talk to others and how to be comfortable with

The first clinical placement for my first semester of bachelor of nursing was in an old age home. In the old age home, my colleague and I had to take an interview with one elderly lady. We started talking to Mrs. X who is 88 years old. Mrs. X began sharing her experience with us. While talking, I found that my colleague was very much confident than me. She was responding Mrs. X with words and was asking questions whereas I was just smiling. Then, Mrs. X. asked me if I understood the meaning

Today, in my placement at Elim Springs Retirement home, I had the opportunity to complete a days worth of care and assistances to residents. I began my day with a shower to an assigned resident who required minimal assistance, and preferred his independences. Then, I proceeded with a partner to help assist with a sponge bath to a resident who had the tendency to become slightly violent. This experience has given me a new perspective on areas where I may need to improve on such as understanding my safety precautions as well as how interact using different mechanisms. In the future I am more then likely going to see this behaviour, and being exposed to it while under supervision is great tool when needing to ask questions to excel better in

In Maple Health Centre there are a lot of residents that change my perspective of many different topics. In particular, there is one resident that was a former teacher at Maple High School that changed my views on old homes and many other topics as well. When he first started talking to me I felt very happy to know that he was a former teacher and a teacher that went to the school that I currently go to now. There was a lot to talk about with him and he was very knowledgeable. Moreover, he loves to see volunteers and so he was even happier to speak to me since I was a student. We had a discussion about the health centre itself and the workers. He told me that he loves volunteers and students the most because they do work from their heart and