Performance Management Platform – A Pivotal Foundation for Breakthrough Performance
Ravee Ramamoothie
University of Liverpool
Abstract
Strategy execution is a topic of practical importance and its success depends on how an organization integrates and aligns the business units and the employee performance to the strategic goals of the organization. However, many organizations find that their strategic goals realization is not optimized.
One of the key issues is that the strategy and the performance goals of an organization are often disconnected with the performance management platform, a function of the strategic HR in managing employee performance.
Ramamoothie (2012) conducted a case study based research on how a
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Apple is one organization that has in recent times represented this fact. Its leader’s enormous influence in the organization has built a culture of excellence within the organization, where the output of sophistication
(Margulus, 2005), ecosystem (McGirt, 2006) and technology are to be marveled at and are enjoyed by the masses (Peterson, 2007). The foundation was in its human element that was spurred by a major cultural shift (Palmer et al., 2009).
Improving human performance in organizations has become a crucial factor, and leaders have to focus on this to successfully steer through the current hyper-competitive era. However, the pursuit of improvement of human performance hinges on the ‘performance management capability’ of an organization, which Mithas, Ramasubbu and Sambamurthy (2009, pg.240) infer is pivotal to enable firms to continuously evaluate strategy and refine actions towards optimum performance. This capability directly links the
Ravee Ramamoothie ravee@kpisoft.com Page 2
organization’s ability to deliver superior customer service, as well as enhanced financial and overall organizational effectiveness.
What are the key management principles for an Organization to be on the path of breakthrough performance?
In their recent book “Alignment” Kaplan and Norton (2006) describe through their research how they found
In general, an overall strategy should precipitate into goals and those goals in strategic objectives that can be used to by 1st and 2nd line managers. These strategic objectives’ progress are measurable and quantifiable. Many managers utilize tools such as score cards to analyze the success or lack of, that a company and its managers attain, fails to meet, or surpasses the stated goals. Alignment of these processes to reach a company’s goals is dependent upon the number of goals, the specificity of these goals, and whether or not the entrusted managers have executed these strategies with the necessary resources to accomplish them. According to Sull (2015), “80% of managers say that their goals” fall into this category” (p. #)
The first port of call, or initial point of contact, for performance management is usually the
* Plan: need to clearly identify what performance is required and how it will be measured
Introduction: In the given statement "simply put, teams will be the primary building block of performance in the high performance organization of the future. As a result, effective top managers will increasingly worry about both performance and the teams that will help deliver it" (p. 239, The Wisdom of Teams). Authors Jon R. Katzenbach and Douglas K. Smith conversed with several individuals in more than thirty organizations to figure out where and how groups function best and how to upgrade their adequacy. They uncover: The most critical component in group success who exceeds expectations at group authority. Furthermore, why they are infrequently the most senior individuals Why company wide change relies on upon groups. Furthermore, more comprehensive and demonstrated compelling, The Wisdom of Teams is the fantastic first stage of making groups an effective apparatus for accomplishment in today 's worldwide commercial center.
Healthcare providers have begun utilizing quality improvement initiatives and performance management systems to improve the quality and outcomes of their healthcare systems. There was a shift from a healthcare provider’s responsibility of their work to being held accountable for their work, as well as the emphasis on a team atmosphere to improve accountability. Responsibility and accountability, while meaning different things, together are important in advancing the quality of healthcare. In this paper, I will clarify the reasoning for an emphasis on accountability and also explain how responsibility and most importantly accountability are essential to nursing practice to improve quality health care.
Using the concepts of performance management and organizational goals, develop an argument regarding the relationship between the two (2) concepts. Be sure to include discussion regarding the impact of one to another and the challenges presented.
3. Show your scores on each skill, before, after, and the difference, if any, in a fully labeled table.
|well as “task” issues. |in order to better develop business strategies and processes. |understanding the financial aspects. |
If Landslide Limousine wants to have any sort of success in the long run, managing the performance of employees will be a necessary part of the management team. In order for Landslide Limousines to define the right job skills needed by their workers, a strong job analysis and organizational philosophy must be established. In this paper I will discuss the alignment of the performance management framework, the performance philosophy, the job analysis that will be used to identifying skills the right skills needed to do the job, the process for strengthening skill gaps, and lastly the process for giving effective performance feedback.
The role of HR in the present scenario has undergone a sea change and its focus is on evolving such functional strategies which enable successful implementation of the major corporate strategies. In a way, HR and corporate strategies function in alignment. Today, HR works towards facilitating and improving the performance of the employees by building a conductive work environment and providing maximum opportunities to
Performance Management is an ongoing process of communication between a supervisor and an employee in an effort to accomplishing an organization’s strategic objectives (Mello 2015). Performance Management occurs throughout the year and provides feedback on expectations, identifying goals and objectives, and results. Based on Mello there are five strategic decisions that has to be made when developing a Performance Management system. The strategic decisions that has to be made are (1) how will the system be used (2) who will evaluate the system (3) what will be evaluated (4) how will the information be evaluated and (5) what methods wills be used to evaluate the information (Mello 2015).
Performance ratings are a significant part of Performance Management in companies that utilize rating scales. Ratings often translate to merit increases, qualify employees for additional training and development, serve as a launch pad for promotion, identify high performers and other rewards or punishment a company wants to tie to performance ratings. Some performance reviews and ratings are skewed by the rater or supervisor. This paper intends to review types of bias and propose a method to eliminate bias in performance reviews.
These strategies are of significant value to how the organization looks at the long term operation of the company. These strategies are: 1. Where to put your financial and people resources, 2. Structure and processes that can deliver the strategies; 3. Metric and rewards to support strategy, structure, and process; 4. Values and behaviors required to achieve goals; ( www.managementparadise.com/forums/foundation-human)
Our research and experience validates that in order to achieve an effective Performance Management system, it must be inclusive of the organization’s objectives, Mission Statement, goals and core values. It must gain “buy in” and approval from all stakeholders, it must be clear, measurable and provide an opportunity for effective
I have experience in performance management and understand the performance appraisal or a disciplinary process. It aims to improve organisational, functional, team and individual performances. Effective performance management measures the progress being made towards the achievement of the organisation's business objectives. It does so by planning, establishing, monitoring, reviewing and evaluating organisational, functional, team and individual performance.