Emotional Intelligence
Tanveer Vora
1610793
University Canada West
Professor: Dr. Michele Vincenti
MGMT601 & Leadership in the Global Context
16th January 2017 Abstract
The paper discusses about the emotional intelligence, which has various factors. The factors are self awareness, motivation, self regulation, social skills and empathy. In case of effective leadership, these factors plays major role. However, emotional intelligence is teachable to improve the personal skills and personality. A person with proper emotional intelligence has the ability of effective leadership. Therefore, in the workplace the emotional intelligence sessions should be planned to develop the skills of the employees and workers. Table of Contents
Factors
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Factors of Emotional Intelligence According to Yusof (2016), emotional intelligence has five key factors. The factors are self awareness, self regulation, motivation, empathy and social skills.
Self awareness:
Self awareness is to identify and understand own moods and the motivation that can affect others emotion and feeling. The person needs to monitor its own self that include confidence, sense of humour and awareness of impression on the other people.
Self regulation:
Self regulation refers to the control on the impulse. The person or the employee can listen the words and comments of others carefully before react (Campo, Laborde & Mosley, 2016). The person should think before respond. This shows the emotional maturity.
Motivation:
Motivation is the interest of the individual in learning. Goleman, Boyatzis and McKee (2013) stated that motivation refers to the comparison between self improvement and wealth and status pursuit. An employee needs both internal and external motivation both. Emotional maturity includes initiative and commitment in completing a particular task and perseverance of adversity. The person should have the ability to motivate own self.
Empathy:
Empathy is the capability to understand the emotional reaction of other person. A person can achieve empathy when he is able to achieve the self awareness. Sony and Mekoth (2016) suggested that one can understand the feelings and emotion
“Self awareness is a state of being where you deeply understand your thoughts, emotions and behaviours and how they affect people and the world around them. When people are self aware they move beyond simply existing or reacting to their environment to deliberately living a fulfilling and meaningful life. People get to know the real of them and do things that reflect who they are deep inside” (Source: internet).
The book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner.
The main objectives of these studies are to find out the impact of emotional intelligence at the workplace, in learning institutions as well as in the social circles of human beings. The concept of emotional intelligence has been linked with self-confidence when it comes to learning. This is because according to recent studies emotional intelligence can be related to improving the self-esteem of learners. It’s not possible for an individual to be confident if they don’t recognize who they are, especially how to manage frustrations and temper (Elizabeth, 2002). The ability for an individual to remain calm even in challenging moments shows that they have high emotional stability and great
As mentioned in (Bradberry, T., & Greaves, J. 2009Pg. 7), emotional intelligence connects the emotional and rational part of the brain. People with higher level of intelligence outperforms from people with average level of intelligence only 20% of the time, this is a critical factor of emotional intelligence. My organization very well understands the importance of emotional intelligence at work place. They understand how developing emotional intelligence in their employees will help them in achieving goals and eventually success. They do understand the four skills that make up emotional intelligence and want to incorporate them well in their organization.
Australian Business Leaders have identified skills that are most important in a business landscape; these include Continuous Professional Development and Communication Skills. In this portfolio I will reflect upon my skill development and learning’s in BSB124 – Working In Business. Through this reflection I will discuss my skills built through the learning of Emotional Intelligence throughout the unit. I will be discussing Goleman’s Emotional Intelligence theory that we have learnt as well as other practical ways of testing Emotional Intelligence. I will also discuss an area of possible improvement of my Emotional Intelligence linking to my future career prospects through my own personal results in the Schuttes Emotional
After completing the Emotional Intelligence Survey I was able to find my areas of strength as well as areas where I can improve upon. Although I was strong in certain aspects of the survey, I feel as though constant improvement, even on one’s strengths, is necessary in order to be successful. More specifically the areas I was strong in were categories that included self-awareness, self-motivation, social awareness, and social skills. I can agree with this because I value self-recognition tremendously, I do often engage in motivating myself to pursue opportunities and perform tasks, and I very much so enjoy interacting with others.
"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able
Emotional intelligence is the ability to monitor one’s own and others feelings and emotions to discriminate among them and to use this information to guide one’s thinking and action. (Salovey & Mayer, 1990)
The author was given the task to explain emotional intelligence, and give two (2) example of the concept. Second, to examine, the concept of “emotional quotient” compared to traditional “intelligence quotient.” Third to suggest two to three (2-3) reasons why leaders’ need emotional intelligence to manage today’s workforce, as well as to speculate on at least two (2) possible consequences should a leader not possess emotional intelligence. Fourth, to explore the elements of emotional intelligence that leaders must be aware of to increase leadership effectiveness. Lastly, to recommend a strategy that the organization could undertake in order to improve the social skills of leaders within the organization and thereby
Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was
Self-awareness is self-understanding and self-knowledge. It 's getting to know your true, genuine self. Self-awareness enables you to identify and understand factors of which you were not aware until now that control your reactions and behaviors and harm your relationships, such as: your fears, needs, messages you have internalized, beliefs and opinions.
Self-awareness practice theoretically takes an individual beyond his or her present context; by reflecting on their performance they gain a greater influence towards the nature of present experience. Self-analysis is very emancipatory because it contributes to the development of person knowledge (dekeyster et al, 2008). Self-awareness has three components that stand useful for an effective manager which are
The book “Working with Emotional Intelligence” by Daniel Goleman deals with the emotional assets and liabilities of individuals in organizations. Emotional intelligence is traits that go beyond academic achievement or IQ. As a matter of fact he points out that high academic intelligence can sometimes stand in the way of emotional intelligence. Broadly speaking, emotional intelligence determines how well we handle difficult situation, which cannot be solved by logic, but more by a “feel” for the situation. These attributes are very hard to measure, which is why many standardized tests, whether academic or for employment, fail to measure these attributes, even though these are the one which determine
Emotional Intelligence is the ability to to be aware of your emotions, manipulate them from negative to positive and analyze them in yourself and other people, so you know when you are stressed, being negative and how to recognize this in other people.
Self Awareness is the ability to know your own emotions and recognize their influence while using guts feeling to guide decisions. It includes acknowledgement of our personality, our strong opinion and weaknesses, our likes and dislikes. Developing self-awareness can help us to identify when we are stressed out or under pressure. It is also often a must for real communication and interpersonal relations, as well as for developing empathy for others. Self