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Personal Statement On Emotional Intelligence

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1.0 Introduction
Australian Business Leaders have identified skills that are most important in a business landscape; these include Continuous Professional Development and Communication Skills. In this portfolio I will reflect upon my skill development and learning’s in BSB124 – Working In Business. Through this reflection I will discuss my skills built through the learning of Emotional Intelligence throughout the unit. I will be discussing Goleman’s Emotional Intelligence theory that we have learnt as well as other practical ways of testing Emotional Intelligence. I will also discuss an area of possible improvement of my Emotional Intelligence linking to my future career prospects through my own personal results in the Schuttes Emotional
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2.1 Emotional Intelligence: Schuttes Test

Peter Salovey and John D. Mayerin invented the concept of Emotional Intelligence in 1990 and they defined it as form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action". (Golis, 2010) A high Emotional Intelligence, as stated by Jesse Jones, contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, and optimism (Jones, 1998). A common Emotional Intelligence Test is the Schuttes Emotional Intelligence Scale (SEIS)which was created and developed by a Teacher at the University of New England, Nicola Schutte. The SEIS consists of 33 items responded to on a 5-point scale. The main fault of the test is that it fails to address all areas of Emotional Intelligence. Even though this fault it is still a highly used method of determining a persons Emotional Intelligence.
As suggested in Salovey and Mayer’s theory of emotional intelligence (1990), the instrument has three categories: the appraisal and expression of emotion assessed by 13 items; the regulation of emotion assessed by 10 items; and the utilisation of emotion assessed by 10 items.
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