“RELATIONSHIP BETWEEN EMPLOYEES MOTIVATION AND JOB SATISFACTION WITH REFERENCE TO TEMP EXCHANGE LIMITED”
PROJECT PROPOSAL
SUBMITTED TO
UKCBC
In partial fulfillment for the requirement of the award of
Edexcel BTEC
Level 5
Higher Nationals specification in Business
SUBMITTED BY
Student No:
Under the Guidance of
Mr. LUKE MINSHALL
December 2012
TABLE OF CONTENT
CHAPTER I
INTRODUCTION P.NO :
CHAPTER 2 REVIEW OF LITERATURE P.NO :
CHAPTER 3 DATA COLLECTION METHODS P.NO :
CHAPTER 4 WORK SCHEDULE P.NO :
CHAPTER 5 REFERENCES P.NO :
CHAPTER - 1
INTRDUCTION
Today’s business environment is highly competitive and rapidly changing. Many organizations are competing to survive in this environment. Motivation and the employee job satisfaction are essential for the long-term success of the organization team. Evaluation of the employees’ job satisfaction is a major problem of the Organization, until it affects the achieving of goals.
The main purpose of this research is to identify the relationship between the employees’ motivation and the job satisfaction. The motivation can be rewards, intensives, greetings, appraisal, and good working condition. Without the incentive organizations can 't receive the higher level of employee job satisfaction. Inappropriate motivation and lower level of job satisfaction would cause the higher level of absenteeism and employees turnover. In this research case study organization
After analyzing this organization, it is apparent to that job satisfaction should be a priority for management. Job satisfaction can be best understood as a positive emotional state resulting from a perceived satisfaction from one’s job (Locke & Lathan, 2007). Employee satisfaction is an important retention strategy based on the knowledge that a satisfied employee is more effective in completing their duties, more productive, and seldom contemplates alternative employment. Achieving a goal of a high employee satisfaction rate consist of implementing compensation and reward strategies mentioned prior. It should be emphasized that employees, regardless of industry respond in a positive manner to positive recognition. Positive recognition can be achieved with more than compensation and rewards. Creating an atmosphere where employees feel like their ideas and opinions matter can be just as effective as monetary and non-monetary rewards. A routinely exchange of ideas
The fact that motivation is the most important factor for productivity and quality is not something new. Job satisfaction is critical to high productivity, motivation and low employee turnover. Today employers face the challenges of finding ways to increase job satisfaction that their businesses can stay competitive. Employers face the challenges of maintaining productivity, profitability and also try to keep their workforce engaged as well as satisfied with their jobs. In general companies who fail to improve job satisfaction are at risk of losing their top talented people because of competition. Supervisors or managers who maximize the potential creative abilities and talent of entire workforce have a greater competitive advantage then those who don’t. Also, employees that are engaged in their work have a higher level of job satisfaction. This is a reason why leaders of the organization have responsibility for creating high level of job satisfaction. A motivating environment is one that gives workers a sense of pride in what they do ( Dr. Edward Deming ). Leaders can improve motivation within their organizations by following steps like: provide a positive working environment, reward and recognition, involve and increase employee engagement, develop the skills and potential of your workforce and
The relationship between job satisfaction and job performance needs to be analyzed before a decision can be made to increase job satisfaction to positively affect job performance. Conventional opinion holds that increased levels of job satisfaction leads to increased job performance. Empirical evidence does not validate such a strong correlation. Alternative models exist that describe job satisfaction and job performance having mutual influence on one another as well as no influence at all. Job performance may also be enhanced through organizational and personal factors like reward systems and self-esteem. Job performance itself has multiple aspects and each aspect can be affected through different means. A simplistic correlation between job satisfaction and job performance should be avoided. Job performance can be improved by providing training and development opportunities to employees.
The purpose of this paper is to discuss motivation in the workplace. To have a successful company, employee must be motivated enough to work and get the job done. One way have success in the workplace is to define the morale and motivate employees. The human resource department or the manager are typically the personnel to identify the employees needs by either observing the generation, the psychological contract, or the main theories that were postulated by Victor Vroom (Vroom's expectancy theory), Abraham Maslow (hierarchy of needs), Frederick Herzberg (theory of motivation), Douglas McGregor (theory X and Y).
Chaube, S. (2007). Job Satisfaction. In ABC of Industrial Psychology (First Edition: 2007 ed., Vol. I & II Combined, p. 327, 328). Hyderabad: Neelkamal Publications Pvt.
Job satisfaction is important. Caused by employers who can’t make their employees feel satisfied with the job are at risk of losing their best qualified workers to the rivalry. Directors and managers who make best use of the potential, imaginative abilities and skills of the whole labor force have a more advantage than those who don’t. Laborers that are occupied in their work have an upper sense of job satisfaction. Encouraged employees supply with the health assurance to the companies badly needed in these disorganized
Many organizations fail to understand the significant role that the work environment plays in ensuring employee job satisfaction and such employees face numerous challenges in performing their duties (Raziq and Maulabaksh 719). To meet the goals of an organization, employees need a working environment that is free from restraining challenges and allows them to perform to their full potential. Job satisfaction plays a critical role in the work environment and researchers have associated it with improved productivity as well as commitment to an organization (Bushra and Yasir 27). While high productivity is critical not only in the private sector but also in the public sector, past studies have shown disparities between the
Employees who are satisfied with what they do always tend to establish a desirable work environment, they also prove to be more productive and efficient, and this always results to greater profit, employee retention as well as customer satisfaction. It is important for managers and executives to understand job satisfaction, whatever creates it, the manner in which it should be fixed and the way of managing it. In job satisfaction there are organizational behavioral concerns that relate to it, for example, turnover, absenteeism, customer satisfaction, and workplace deviance and organization citizenship behavior.
The human resource is vital for any organization, as it is important to manage organizational employee happiness. Motivation has long been seen as a positive indicator of job performance. What are some great ways to motivate an employee to increase job performance? A performance review can act as motive for an employee to improve his/her productivity. Therefore, when an employee sees his goals clearly defined and is measured against the set goals and objectives, he can be motivated to work harder (Mathew, Johnson). In this review, I will look at and explore the multiple arguments of the management research articles. So, the question I must ask is this: Is there a positive correlation between employee motivation and job performance?
Varying employee needs lead to different kinds of motivation. Different kinds of motivation influence employees’ job satisfaction. Employees’ motivation will be affected by factors such as occupation, gender, social culture and organisational structure. This study will attempt to explore the differences in motivation between core-workers and periphery workers, and whether these differences in motivators are distinctive. Previous researchers have directed most of their attention towards the questions like, why people behave as they do on the job and what can be done to influence employees’ work motivation? Several theories of work motivation have been formulated to identify factors that influence work behaviours and factors that contribute to the maintenance and termination of these behaviours (Maslow, 1954; Herzberg, 1966). Although motivation as a concept represents a highly complex phenomenon that affects, and is affected by a multitude of factors in the organisation (Kanungo, l994), it is accepted by most scholars and practitioners that thereisa positive relationship between motivation and job satisfaction, individual performance, and physical and mental health. They believe that behavioural influences, such as job satisfaction, have a very important impact on quality of service, organisational commitment and total organisational effectiveness (MacRobert, et al. 1993; Beall 1994; Joseph and Deshpande 1997; cited: Lewis et al.2001; Morgan et al. 1995).
In the contemporary business development, it is essential to manage not only the external resources but also the internal resources, such as human resources (Flamholtz, 2012). In the field of human resource management, employee motivation is an essential topic, which aim to enhance the working enthusiasm for the employees in order to gain the higher production (Jiang et al., 2012). Then, another complex theme, job satisfaction, is considered to be a factor that can force the employees retain or leave the company (Edmans, 2012). If the employees not satisfy with the company, it may lead to a large number of problems, including the inefficiency even high rate of turnover in the company (Jain, 2013). Therefore, whether the human capital can feel job satisfaction or not is an importance issue for the human resource development department in the company in order to enhance the inherent strength of the firm. For the purpose of reaching higher level of employee job satisfaction, an effective incentive mechanism can be useful (Ahmed and Islam, 2011).
In our community, some businesses believe that the sustaining of competition and performance advantage to becoming an excellent organization in any industry. The subject of interest is employee’s satisfaction and engagement in an organization’s. Many employees in various business industries struggle with leadership, recognizing their job performances and achievements. For example, employees search for other employment or request a transfer within the organization if he or she are dissatisfied with a current superior. Employee satisfaction is a factor in employee’s goal achievement, motivation, and positive morale in the workplace. Therefore, employees utilize their personal skills, work competencies, self-confidence, self-assurance and
Based on the fulfilment an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
The social contract that existed in the United States during the mid-20th century that guaranteed people a lifetime of employment in exchange for hard work and organizational loyalty has essentially vanished. In an increasingly globalized marketplace, many companies of all sizes and types are struggling to remain profitable and competitive, and these trends have adversely affected employee job security and employee motivation in turn. Today's employment setting is characterized by the need for specialized skills and technological expertise and employees who possess these valuable attributes are termed "gold-collar" workers. These valuable employees can make the difference between a successful and an unsuccessful enterprise, so keeping these employees motivated in the workplace has assumed new relevance and importance in recent years. Formulating optimal motivational approaches, though, requires more than just pay (which is consistently cited as a major influence on motivation) and benefits, but a host of other factors as well. To gain some fresh insights in this area, this paper provides a review of the relevant peer-reviewed and scholarly literature to develop a background and overview, as well as an analysis of those factors that have been shown to influence employee motivation. Finally, an assessment of current and future trends in employee motivation is followed by a summary of the
Surviving the existing competition and remaining profitable and relevant in the market is a challenge faced by every enterprise. In order to achieve this, different methodologies are available for use by different companies. One such avenue, which is probably the most productive, is the motivation of employees. Motivation refers to the creation of a friendly environment and provision of conditions that challenge the workforce to be better at their job. This ensures that the productivity is maximum, and the set goals and objectives are achieved with ease. In this accord, the role of employee motivation in the modern management cannot be overemphasized.