Report On Performance Management Systems

3437 WordsApr 22, 201714 Pages
For this paper, I will review the performance management systems in my department, Rural/Metro Fire Department (RMFD), Tucson, Arizona. First a little background about the department. Established in the Tucson area in 1962, RMFD currently delivers Fire/EMS/Ambulance Transport/Hazmat and TRT to its 206 square miles of service area (Rural Metro Fire Department, 2017, p. 1). From Fire Chiefs, Firefighters, Paramedics, EMT’s, Fleet Services and Administrative personnel, these 165 talented men and women make up the team dedicated to providing both emergency and non-emergent care to our service area. RMFD is a for profit corporation based in Scottsdale Arizona. As a for profit corporation, RMFD’s revenue steam is generated through a…show more content…
The human resource department within my organization mirrors the basic definition of human resource management; the function within an employer that engages recruitment, management of people and provides direction for the employees who are gain employment and promotion through attrition (Heathfield, 2016, p. 1). However, in recent years it has become pro-active by facilitating the required promotional classes. For example; engineer testing, leadership classes, officer prep course work and other department specific classes, a pro-active approach to establishing a new culture in my department. On an annual basis, the corporate office mandates and facilitates the required OSHA (Occupational Safety Health and Administration), HIPPA (health Insurance Portability and Accountability Act) and Corporate Compliance Training as mandated by the federal government. These programs are administered through on-line computer based training with no human presence or involvement. Routinely, the human resource manager and her assistant manage the fundamentals of our employees consisting of approximately 250 personnel. Human resource duties include; job posting, highering, termination, employee benefits, vacation, sick leave, payroll and data entry (Society for Human Resource Management [SHRM], 2017, p. 1). The demographics of the organization in comparison to the demographics of the community that it
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