Retreat Business Plan

The customer service personnel should be in a position to acknowledge their clients and pay attention well to whatever they say and put into practice active listening. They should also give a chance to the customers to respond to the services the company offers perhaps through the enterprise’s website. For any company to prosper, good customer relation is paramount in building a loyal

* Ensure that the well being of the customer is your first priority i.e. a doctor is called, they attend and help the customer

For many companies, customer service is summarised in the following activities: responding to customer questions, receives commands, resolve disagreements about billing and handle claims. The service can be made directly at the customer’s house, at the supplier or through the media (telephone, fax, email, Internet, etc.) The increasing number of call centres demonstrates the importance that companies attach to customer service.

As you can see from this mock Balance Sheet of our business, it (1) has enough assets to pay our debts when they are due, and (2) the claims of short and long-term creditors on

1.3 Discuss with colleagues steps that team members can take to deal with different customers and different customer service situations

2. Empathy – You want them to put themselves in your situation so they can understand my situation – walk in my shoes. When I call with a complaint, treat me as a customer with a difficulty, not as a difficult customer.

The main location would be in Byron, Ga 31008. We will need a small office building with front door and back door parking. Phone and internet lines would be needed where we can keep in touch with our staff and clients.

Customer service must satisfy the needs of the customers to ensure a service companies’ quality is maintained.

In every company, they deal with internal and external factors that affect every day business. External factors include oil price change, new laws and regulations for building codes, food distribution and many more. Companies that wish to succeed in their business should try and anticipate these internal and external factors. By identifying a companies opportunities and threats, a company can protect themselves from future harm and take advantage of opportunities that they have prepared for. Analyzing the opportunities and threats can be crucial for a company to turn a profit, expand the company across the country, and bring in and keep new and old customers.

The goal is to run a success small business that provides exceptional service, provides an excellent work environment, and provides supplemental income to the owner.

Which of the following is the least effective way to receive information on customer needs

The hotel location will be great because of a calm environment. I would like to have a 3stars hotel which will be small. My business is called the small business and "According to the UK's Companies Act 2006 a small company is defined as one that does not have a turnover of more than £6.5million, a balance sheet total of more than £3.26 million and not more than 50 employees." I am planning to have no more than 12 employees. The main point of the hotel will be the provision of a temporary accommodation for our guests. The hotel will have to use of 10 rooms. The accommodation will be divided into two types because of our customer will be couples or families and the hotel will be adaptive for the customer base. The first type will be double bedrooms and the second one will be family rooms. For the implementation this business plan I will need about £400,000 to buy the building which will cost £300,000 and the rest of the money will be utilized for en suite facilities and furniture, salaries, raw foods (food and drinks), advertising, promotions and utilities (heating, lighting,

There are (3) reasons why I have chosen energy drinks as my NAB. First off, there is a growing market for energy drinks. Red Bull and Monster Beverage Corporation, together, form over 80% of domestic energy drinks volumes by estimates. Dollar sales for energy drinks grew almost 6% to $6.67 Billion in measured channels in 2013, which propelled sales growth for convenience stores (Team, 2014). A growing thirst for caffeinated “energy” drinks, which include the likes of Red Bull, Monster, and Rock star, has spurred a heart-thumping surge in sales. Globally, the energy drink industry has gone from a $3.8-billion business in 1999, to a $27.5-billion

The development of start-ups is an important business activity that requires effort, time, and financial resources. It is important to correctly establish the resources that are required by opening a business in order to be able to successfully reach the objectives established for businesses in each situation. In this case, the business plan refers to developing a restaurant that focuses on providing meals that are based on organic foods.

External Threats (T) such as lack or energy,, competition and those mentioned in O above