Safeguarding Unit 204

Engage in minimal conversation in case the incident becomes more serious and something you say is later used against you.

Respect their privacy, offer to assist with their personal care by asking if they would like help and what they might think they will need help with mainly. If other people are around, always keep the doors closed and reassure that you keep their confidentiality. Always maintain good interpersonal skills by being calm and confident in your actions, not being jumpy and make general conversation about the day ahead or what the weather is like outside to remain friendly and pleasant. Offer different

The Tender Care staff understands the difficulty of relying on in home care as it can be a challenging transition in anyone’s life. This is why they specialize

In every setting there should be a policy and procedures on whistle blowing. The whistle blowing Policy is put into place to provide protection against the person in the work place against victimisation or any form of punishment (physical or verbal) when concerns are genuine. If you suffer any victimisation or punishment due to whistleblowing you may be able to take your case to an Employment Tribunal. If you have any concerns about misconduct or malpractice that is occurring in your work setting you should report it to your manager/supervisor. All information given is confidential. The whistleblower is a person that discloses wrongdoing that threatens others, rather than a complaint about their own treatment.

In all cases of abuse priority must be given to ensuring the safety and care of the vulnerable individual. Listen carefully to what you have be told and even it sounds fanciful do not dismiss it. Reassure the abused person, try to understand what may have happened, but do not interrogate the person or suggest you do not believe

Do they have a plan of action? Does this person sound like they are willing to go the extra mile to help you? Do they understand the severity of the consequences you are suffering? This question alone will help you to obtain some much needed information.

This workbook has been updated and reviewed with funding from Skills for Care Berkshire, led by Berkshire Care Association in partnership with representatives from: Reading Borough Council, Royal Borough of Windsor and Maidenhead, Wokingham Borough Council, Bracknell Forest Council, West Berkshire Council and Bracknell & Wokingham College September 2009

You should find someone who is trained in first aid if the person is in need of care. You should

We should follow the company policies and procedures relating to suspected abuse, and the action to take. These will inform you of the proper course of action, who to report it to, and what responsibilities are as an employee of that company.

▪ Write down what happened. Write down the date, time and place of the incident, as soon as possible. Include what was said and who was there. Keep a copy of these notes at home. They will be useful if you decide to file a complaint with your company or to take legal action.

For the purpose of this report, the subject will be CareKind, a home care agency which specialises in Dementia and cognitive decline. It is a relatively new company, having only been operating for 10 months. The policies and procedures were written by a partner of the company to incorporate the needs of the business and the financial constraints of the current climate. It is a business in its infancy and has had to completely build a client base.

This is a problem that is near and dear to my heart for anyone who is involved. We need to learn about the facts and risks about child abuse. Also, need to minimize the opportunity for this to happen by never leaving anyone child alone with one adult. By doing this we can lower the risk of sexual abuse. We should always keep an open line of communication so the children can feel as though they can tell us anything. By staying alert we can look for signs but remember sometimes there are no signs at all. Some things we can look for are noticing physical signs on their bodies, sometimes behavioral issues and displaying anger and rebellion. There should be a plan in

There can be many forms of abuse, such as physical abuse, verbal abuse or sexual abuse. The agency Disability Justice describes abuse as “The word “abuse”

Ensure written records (notes, letters, bank statements, medication records etc.) are kept in a safe place

•Emotional/psychological abuse is characterised by a person subjecting or exposing another to behaviour that can result in psychological trauma, including anxiety, chronic depression or post-traumatic stress disorder.