Setting Smart Objectives

Set goals and objectives – this is generally what is hoped to be achieved in the long term by setting out short term and specific achievements to contribute to that goal

In order for me to describe the goals and objectives of my organisation I need to understand the difference between the two.

There are OBJECTIVES where we can identify what we want to be able to do or to do better.

shall be no more than 72 hours. This implies that the distance between a warehouse and a Tier One customer should be no more

I previously worked for alongside the Department of New South Wales Health, whose mandate is to provide procurement information services to other Commonwealth and medical device agencies.  My customer contact comes primarily via phone, but I also spend approximately 50% of my time meeting with customers face-to-face to provide training or more comprehensive advice that isn’t as effectively delivered over the phone.  My customer contact is high volume and the Department’s charter stipulates strict turnaround times between 24 to 48 hours that are documented and measured.

Occasionally it is very difficult to have specific objectives, but it is impossible to succeed without having them clear

This would allow ample time for triaging the cases, completing documents and discussing possible solutions with the customer. By making an appointment and discussing with the customer beforehand how much time will be allotted them should keep everyone on track and decrease wait times.

Since we’re living in a technological time of high expectation, the same applies to customer service. People want to see how their needs are being taken care right away. I know this isn’t always possible, but at least we should try to find a balance between the client’s hurriedness and the office responsibilities. Therefore, as one of my goals is the patrons to feel their questions are taking care as soon as they mailed to us. I quick message lets them know that we receive their request, and to wait for

In our company we have many different objectives given to us to achieve the organisational needs.

Finding ways to shorten routes and delivery times between stores would also been a benefit for the company. When I would attempt to fix

To make these goals effective and efficient objectives are important. It gives an organization right direction to achieve its goal, that is why organizational objectives should be specific, measurable, achievable, realistic and time bound (SMART).

The strength of setting objectives is that it gives you an idea of you want to achieve by the end your research and also serves as guideline of what you need to cover throughout your research

Objectives are an organization 's performance targets—the results and outcomes management wants to achieve. They function as yardsticks for measuring how well the organization is doing.

To be useful, the stated objectives should meet several criteria which are known as SMART objectives. [Specific, Measurable, Achievable, Realistic, Timed]

Purpose – Delay is an important issue for service providers. Indeed, previous studies have widely