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Sustaining Employee Performance

Decent Essays

Sustaining Employee Performance
HRM/300 Fundamentals of Human Resource Management
March 18, 2013

Sustaining Employee Performance
Baderman Island has been dedicated to providing guests and visitors with unique and great experiences since opening to the public in 2004. “The Board of Directors and operational leaders in the organization, empowers its staff to offer unsurpassed quality of customer service, through individual acts of random kindness and specialty services” (University of Phoenix, 2012). Exceptional customer service is a top priority of the management and staff at Baderman Island. The resort offers numerous accommodations at prices that are affordable for every budget. Each individual position within this company adds …show more content…

The visitor’s center supervisor and wait staff are both a very important addition to the resort. All employees are offered an exceptional benefits package. Pay scales are determined based upon the job title with additional contributing factors such as experience and skills.
The visitor’s center supervisor is a salary job which scale depends on the person’s amount of education, years of experience, qualification and credentials required for the job. For the wait staff an hourly pay rate depends on their experience and starts at $2.13 and goes up to $5.75 an hour. A benefit package will also be included affordable medical including vision, dental and optional cancer. There will also be paid vacations, sick leave with pay, and maternity programs with onsite daycare provided. A 401K plan will be offered with matching $50 to every five dollars that it put into the plan by the employee. All of the benefits will be offered to all employees here at Baderman Island.
Job Evaluation Plans The evaluation plans most effective for the Visitor’s Center Supervisor would be the appraisal method of behaviorally anchored rating scale and relative standards method of individual ranking. These two are best suited for this position due to collecting the proper data on each job position. The advantage of behaviorally anchored rating scale and relative standards methods of individual ranking is that they can allow for ongoing feedback,

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