Tanglewood Stores Case 3 Essays

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Tanglewood Stores Case 3
1) Recruitment Guide for Store Associate
Position: Store Associate
Reports to: Department Manager/Store Manager
Qualifications: College graduate or any individual who has retail and/or customer service experience
Relevant labor market: The states of Washington and Oregon
Timeline: No specific timeline, ongoing recruitment process
Activities to undertake to source well-qualified candidates:
Kiosks
Referrals
Staffing Agencies
Staff Members Involved:
Corporate HR Management Team
Regional Managers
Store Managers
Budget: $75,000 per store
2) The best targets for the position of Store Associate at Tanglewood Stores would be recent college graduates who are looking to build a career with a growing
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Staffing agencies are very similar to state job services; the primary differences are that they are privately owned and in addition to screening applicants based on qualifications they do provide some job training as well. This method targets candidates specifically for retail industry positions which is exactly what Tanglewood Stores are looking for.
3) According to the Western Washington regional recruiting data provided in Appendix B, the highest yielding recruiting method in terms of hires was referrals with 31%; the second and third highest yields were kiosks with 22% and media with 15%. In relation to the 1 year retention rates of hires, the highest retention rates were associated with workers hired through state job services (75%), referrals (69%), and kiosks (55%). Based on this information, kiosks and referrals were the top recruiting methods for this region and the associated costs were $4,393 per hire for kiosks and $3,305 per hire for referrals. According to the regional recruiting data provided in Appendix B for Eastern Washington, the highest yielding recruiting method in terms of hires was referrals with 26% hired. The highest 1 year retention rate for this region was also associated with referrals at 72%. Clearly, the overall best recruiting method in this region is referrals and the associated costs were $3,339 per hire. After analyzing the regional recruiting data

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