To: Daryl Perrone Marilyn Gonzalez From: Anita Watley Subject: Tanglewood Stores Measurement and Validation Marilyn Gonzalez and Daryl Perrone have asked you to complete the following steps to evaluate the soundness of the proposed selection plan, and provide them with a report. They are especially interested in learning what your results suggest about the validity of various selection methods. 1. Examine the data provided in Tables 3.1 and 3.2. Write a one page memo describing what the results show. Be certain to emphasize both the practical and statistical and statistical significance of the results. Also, be certain to note which of the predictors is most related to which of the relevant outcomes. 2. One key question for …show more content…
Staffing Services will look very negatively on a report that is difficult to read, presents contradictory information, or that includes tables presented in a hard to interpret format. (#1)Currently Tanglewood uses two selections methods when hiring new employees. The first is an application. On the application, applicants provided some basic information about themselves such as contact information, their employment and education history. Once the application has been submitted the forms are reviewed by the Assistant Store Manager for Operations and HR. At that time a brief interview is conducted. If applicants make it past the initial interview they are then considered candidates. Next a more in depth interview is given and candidates are asked questions regarding their previous work history, their philosophy of customer service and teamwork. Although questions are formalized there are no keys for managers regarding what the “right” answers. Due to complaints from store managers regarding the quality of employees a thorough assessment of Tanglewood’s hiring practices was instigated. It was determined that a organization-wide shift to a more detailed selection system was needed. A search for good predictors of sales associate performance that would create minimal additional administrative burdens for managers was initiated. (#2)The proposed alternatives to the current system are the Retail Marketing Knowledge Exam, the
* A review of three different selection methods that can be used, and when it is appropriate to use them.
The Home Depot (THD) is the second largest retailer (besides Wal-Mart), and the largest home improvement store in the world (THD, 2012). The company has not had any need to recruit employees in the past, but recently they have had an issue fielding applications for qualified personnel to work in their kitchen planning departments inside the stores. The issue is not that there are no willing people to fill the spots, but that THD has been unsuccessful finding people who have the qualifications to fill the positions. Associates can be recruited from other areas of a store, but the training process is extensive and expensive, so the company is looking for means to fill the positions with more qualified individuals. Thus, the training process would be shorter and less expensive, so the employee would be in the position quickly. This paper outlines a recruitment plan for the position.
Like many retailers, Tanglewood experiences a stable rate of turnover, and thus recruiting efforts remain high. The methods used by Tanglewood vary from many regions in which they serve, and by gauging these methods we are able to optimize and perhaps unify company operations. By reviewing the recruiting methods used by Tanglewood, we will be able to devise a guide that can be functional along with Tanglewood developing recruiting services which reflect Tanglewood’s unique personality. Please see the recruitment guide below.
The selection system for hiring new employees at Nordstrom has been the same for years, which has proven to be successful in fulfilling their goal to focus on the needs of the customer. It comes down to three simple things they look for in a candidate; they want to hire people who love to sell, are passionate about fashion and eager to provide great service to customers. Part of the Nordstrom selection systems, which exemplifies their dedication to providing an outstanding service for customers while maintaining high ethical standards is the application process that includes a questionnaire. The first step to their selection process begins with the Taleo system. This online screening, which takes about 45 minutes to complete,
I am a supporter of maintaining the rigorous selection process and argue that its merits outweigh any possible flaws. I believe the selection
There seems to be some kind of discrepancy with how management handles the older stores compare to the new ones. Obtaining and developing the right management team as well as the right employees is very important for Tanglewood to succeed. A strategy must be put in place without any kind of inconsistency from management on how the old and new stores operate. This will gain the trust of your employees and allowing them to put more effort into their work, which in turn increases productivity. Tanglewood wants employers who function like managers. What makes a good management team? Hiring the right talent whether external or internal for the organization can save the company expense, because they won’t have to train that individual. In some
An important foundation in hiring the right employees for frontline roles (person behind the counter) is in place at the Advanced Auto Zone. Recently, I had a problem with my car starting so, I headed to Advanced Auto. John, a frontline employee greeted me as I entered the store and seemed to have a natural drive to satisfy a customer’s needs. He made me feel confident that he would find the right employee to assist me with my needs. I was then introduced to Jeff. Also a very well-informed employee, who went above and beyond my expectations in giving me direction in determining what, may be the problem with my car.
The combination of the job performance and interview method could help InterClean design the qualifications and primary functions for the new sales position. The job performance method is well suited for the development of tests and interviews as well as the design of performance appraisals and training. Interviews
3. Assess the content validity of various proposed selection techniques by determining how well they match the general requirements of the job.
In this case study three I used the information from the last two assignments to form a report for Sunrise Company that included a multiple regression model, an Interpretation of all the estimated regression coefficients, using the t-test or the p-value, analysis of residuals, and analysis coefficient of Determination (R2) and the F-test. In this scenario I am hired to be a statistical consultant to provide information from a sample of BMW data. In this part Sunrise is requiring a memo based on all the data that I have gathered. I will be gathering my data together to advise Sunrise on how they should market their cars to customers making them more knowledgeable and profitable.
Land Use Plan: A selection committee comprised of staff have reviewed the responses to the Request for Proposals issued in August, and have scheduled interviews with the top two firms according to the scores provided by the selection
This report will specify the methods used for the selection process, the important aspects that have to be considered, the criteria’s and the total estimated costs that will be made within the process to select the best candidate.
Choosing the best suited individuals who are highly skilled and adequately suited for an employment position has become a difficult and sometimes a time-consuming process for employers. Today’s job market has become so diverse and competitive that companies must implement resources that assist them in carefully evaluating the credentials, backgrounds, and abilities of each candidate. Therefore, it is essential that organizations possess the ability to properly and effectively select qualifying applicants for employment positions. Hence, the HR recruiters or department heads rely on various selection tools designed to prescreen, evaluate and objectively
* Defining the factors for success in jobs (i.e., work) and work roles within the organization