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Technology & Management Functions

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Technology and Management Functions
Introduction
“Information technology is transforming how business and government enterprises operate and, as a result, how people work. Information is the critical raw material for decision making and the foundation for producing products and providing services. People create information; people use information; people control information. The growing economic importance of information in modern society led sociologists such as Alvin Toffler and John Naisbitt to characterize our society as the Information Age. In fact, more than half of today’s workforce is employed in information-related jobs, compared to less than 20 percent 30 years ago. Most of those people spend a significant portion of their …show more content…

For the first time since our existence, six years ago, we can forecast and adjust our goals throughout the fiscal year more efficiently. Our company develops teams within the company with pertinent information, communications, and responsiveness to shared goals. Our technology is designed to help connect people, information, and processes. Our employees use portals, communities of practice (COP), and intranet websites to work together productively across the organization, no matter where they are. Customers and business partners can engage with your company in mutually beneficial, collaborative relationships through our internet website. Employees, vendors, and customers can have direct access to the information, documents, and capabilities they need. And, senior leadership and business managers can get to critical business performance metrics and analytical reports, work together, and strategize with the help of our company 's business portals.
Currently, our websites, internal and external, are ‘under construction’ due to not being effective and user friendly for both our internal and external customers. Within looking at the website, our company learned we are not reaching our intended audience when testing search engines. “If someone gets to the point where they need to send an e-mail to a customer service rep, the Web site has failed. We 've realized that the 80-20 rule applies: Twenty percent

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