Mc Gregor in his book, “The Human Side of Enterprise” has examined theories on behaviour of individuals at work. He formulated two models, Theory X and Theory Y. Theory X assumes that human being has an inherent dislike to work and will avoid it, therefore, people must be controlled. On contrast, Theory Y assumes that human being has a natural and physical effort in work as play or rest, therefore, employee will direct himself if he is committed to the aims of the organization.
Mc Gregor shows that Theory Y affects the management of promotions and salaries and the development of effective managers. On the other hand, Theory X works as a conductive to participative problem solving.
• So, which management style do you prefer?
The situation when managers are authoritarian to achieve his desired results or when the responsible employee has the flexibility to reach the objectives. It is the view that traditional management has taken towards the workforce. Many organisations are now taking the enlightened view of theory Y. A boss can be viewed as taking the theory X approach, while a leader takes the theory Y approach.
Mc Gregor realises by social science researchers that staff will contribute more to the organization if they are treated as responsible and valued employees. For example, in the situation when the motivated workers are given more flexibility, the managers will find that the participative approach to problem solving leads to much improved result. See Appendix for
are treated in accordance with Theory Y, they will be motivated and committed to the organisational
Theory X takes the position that the average human being is “lazy and self-centered, lacks ambition, dislikes changes and longs to be told what to do” (Stewart, 2010). It portrays the perspective that a worker avoids responsibility and has to be controlled every step of the work process. There is little to no delegation of
Is your workplace safe? Do you encourage camaraderie and team building exercises? Some examples might be: company picnics, luncheons or holiday pot-lucks. These lower level needs will need to be addressed and achieved in order for workers to move onto the issues that management wants to focus on such as productivity, innovation and efficiency. Looking at McGregor’s Theory X and Theory Y I would determine if Marshall’s management is using the negative aspects of the classical management theory and making assumptions about the workers (p. 43). If I found that Marshall’s management was adhering to Theory X more than Theory Y I would suggest a shift towards Theory Y thinking and managing. Theory Y states that workers will seek out satisfaction of the higher-order needs if management treats them as such and if those lower-order needs are satisfied. I would focus particularly on point number five of Theory Y, which states: the capacity to exercise a relatively high degree of imagination, ingenuity and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population (p. 43). Looking at this point could address participation levels in the team management system. For example instead of allowing employees to elect the same people to represent each production area in the Marshall Team monthly meetings, perhaps try a
Developing work attitudes is by reducing imprudence that was between the hourly workers and their mangers and increasing job satisfaction and organizational commitment. It is clear that workers at this motor company have the lowest job satisfaction in order of various negative influences that impact their life. First, mangers at this company did not treat their employees as a human, they treat them as machines, that should rich the demand by the end of the day, and called them by numbers not their name. Second, workers have intrinsic value, extrinsic value, and ethical values that ford would not respect. Third, Stressful work without any reward and the work environment that was not save, clean, or regulated at the plant. Finally, week bonds between mangers and workers that create week work energy and losing trust between employees as results the work has turned down frequently. In addition, at Ford Motor Company the physical and psychological
Democratic is more my style but I will step into other styles should the need arise, however democratic style
As a Lead human resources specialist with District of Columbia Public Schools who has to be tough using Theory X,Y. Other managers are involve with program planning and policy development who might use Theory Z to promote higher salaries for the employees then low salaries to hire the best applicants who make a commitment to work objectives (Douglas mcgregor).
Theory Y, adopts the participative management style, which operates on the idea that people are inherently motivated to work if they find the job fulfilling
Theory X and Theory Y, developed by Douglas McGregor, grew out of opposition towards classical management methods. Classical management theorists, such as Fredrick Taylor, focused on scientific training and efficiency and did not account for personal and behavioral issues, such as management styles or job satisfaction. McGregor saw these deficiencies in the classical school of management which lead him to develop a theory of management that would factor the importance of the individual worker. If a manager could tap into the feelings and attitudes of their workers, then the manager would be able increase their employee’s motivation which would then increase production. McGregor’s theory viewed the employee as a person and not as a machine
Employee Behaviour Works Cited Missing Introduction To organizations, humans are wonderful resources, because they are compact and multi-purpose, capable of simple manual tasks or dealing with complicated machines. However, there is a problem - how to get employees work effectively and productively? Is their behaviour just a reflection of individual differences?
On the other hand, here comes to the theory Y. On the contrary, it based on positive assumptions, and also more positive view of workers and the possibilities that create. For instance, they assumed that employees are ambitious, self-motivated and anxious to accept greater responsibility. Employees exercise self-control, self-direction, autonomy and empowerment, also exercise creativity and become forward looking. So, once the managers are adopted this theory, they believes that people want to do well at work, have a pool of unused creativity and that the satisfaction of doing a job
According to Kreitner and Kinicki (2013) McGregor contrasted two views on human nature by insisting that Theory Y assumes that people are more positive at work, and believed managers could accomplish more by viewing employees as such (p.9). The other outdated theory, is Theory X, which is a more negative and pessimistic assumption about workers.
Douglas McGregor was a management professor at the MIT Sloan School of Management. He introduced a new motivational theory in his book ‘The Human Side of Enterprise’, stating that all workers were divided into two groups: Theory X and Theory Y. Theory X workers were lazy, irrational and unreliable, and were only motivated by money and threatened by punishment. Theory Y workers were able to seek and accept responsibilities and fulfil any goals given.
Theory X describes a results-driven manager who issues deadlines and ultimatums, is elitist, does not build teams, is a one-way communicator and a poor listener, and a whole host of other negative traits. This is the "authoritarian" style, and while MacGregor's (Chapman, n.d.) treatment of this manager is overwhelmingly negative, these types of people often become managers because they deliver results. Theory Y managers, by contrast, as known as "participative" and are characterized by a host of positive adjectives.
Throughout history, there have been many different approaches of management theories. Some theories longer exist because they are no longer relevant in today’s environment, but some theories are still implemented like Scientific Management and Human Relations. Scientific management emphasizes on efficiency productivity by motivating workers with monetary rewards. Human relations emphasize on motivation of workers by both financial rewards and a range of social factors (e.g. praise, a sense of belonging, feelings of achievement and pride in one’s work).
McGregor (1960a) assumed workers refer to Theory X are lazy, hate to work, responsibility aversion and more concern about lower levels of human needs rather than pursuing self-achievement. McGregor (1960a) suggests that managers should supervise and control the workers in order to adjust their behaviour and neutralise heir negative attitudes toward work, even punish and push them to achieve a minimal level of performance. Punishment is necessary because of the nature of inherently lazy. Managers would find encouraging them to perform better by reward maybe only valid in a short-term as lazy workers eventually submit adequate effort as they do not pursuit self-actualisation (McGregor 1960a). in a word, managers centralise the decision making power, set rules, SOPs and procedures to guide workers what they should process and monitor the process in order to safeguard the minimal requirement of performance is achieved