The Iso 9000: 2008 Is A Family Of International Quality

Quality Management System Development and Implementation, where we identify necessary procedures based on client- and product-specific needs and develop and deploy customized standard operating procedures (SOPs)

In this argument, I will exhibit the process of the total quality management within the Fox Car Rental, Inc. and the Apple, Inc. Firstly, I will provide a history of both companies and the industries of which they are involved. Secondly, I will provide a meaning of the term total quality management, and argue how this system is integrated into both the Fox Car Rental, Inc., and the Apple, Inc. I will also describe the total quality management process that is implemented in these organizations, and the effects of this systematic management process of both companies. The Fox Car Rental, Inc. and the Apple, Inc. will also be compared against the principles of the ISO 9000:2000 quality management process, and among each other. I will also provide recommendations for the development of the Fox Car Rental, Inc.; an organization of which I was recently an employee.

“ISO is commonly known as ‘International Organization for Standardization’, the ISO 9001:2000 standard is used for quality systems audited by outside auditors. This standard is applicable for manufacturing companies not only for software. This standard is given based on the documentation, design, production, testing, servicing and other processes.” (Testing Excellence.com, 2009).

Can John conduct an audit of his company’s quality management system given its present state? Discuss - A quality management system (QMS) is a collection of business processes focused on achieving quality policy and quality objectives to meet customer requirements. It is expressed as the organizational structure, policies,

The quality management completely says about the reputation of organization. Maintaining quality of the product helps to meet the stakeholder’s requirements.

The Company has developed a Quality Management System (QMS) in order to achieve these objectives. The system defines the Company’s technical and administrative policies and procedures. The Company will implement the QMS through training of new Associates, regular refresher training and internal audits. The Company will continue to improve the Quality Management System over time. This will be done by annual review process and regular revisions as improvements and/or corrections are identified.

19.   Firms that wish to do business with the European Community can benefit from having a quality management system that needs ISO 9000 standards TRUE

This document is an overview of the ISO 9001:2008 international standard for quality management systems developed by the International Organization for Standardization with the intent to give specific requirements to companies and organizations on methods to enhance customer satisfaction and meet statutory and regulatory requirements by improving effectiveness and performance of their quality management systems. The overview will cover the requirement, certification procedures and benefits of ISO9001 certification.

ISO 9001:2000 makes specification regarding a quality management system wherein an organization (i) is required to exhibit its capability to consistently deliver products that fulfils customer and the relevant regulatory mandates, and (ii) focuses on enhancement of customer satisfaction by effective application of the system and processes for continuous improvement of the system and the guarantee of adherence to customer and pertinent regulatory requirements. Each and every requirement of this International Standard is generic in nature and is intended to be applicable to all enterprises irrespective of type, size and product provided. In case any provisions of this international standard are unable to be applied to any organization because of the inherent nature of an organization and its product, exclusion criteria can be applied. In cases where exclusions are made, claims of adherence to this International Standard are not acceptable unless these exclusions are restricted to mandates within clause 7, and these exclusions do not impact the enterprise's ability, or responsibility to deliver products which are able to meet customer and related regulatory needs. (International Organization for Standardization, 2011a)

The original ISO 9000(1987) was structured similar to the British Standard BS 5750 with 3 representations for quality management, the choice of which was emphasized on the scope of happenings within the organization. US Defense and other military standards influenced the language of the first forming of the standards, therefore if was more applicable to manufacturing and the rigorous demands of the manufacturing process of the factory floor. With its framework of twenty requirements, the importance is placed upon the controlling of procedures, instead of the inclusive process of management, which had been the original commitment.

I SO 9 00 3 accr ed i t a ti o n wa s f o r commissioning only. Gaining accreditation for ISO 9001 meant that a company could operate a differentiation business strategy and get higher margins on its sales volumes. Accreditation under ISO 9003 was for suppliers who purchased products, tested them, then installed them in a customer 's site. In 1987 there was a world stock market crash, followed by a world recession which lasted until the mid to late 90s. 1994 Revised editions of several ISO 9000 Standards were published. ........ As companies tried to cope with the world recession they found that accreditation to the ISO 9000 standards restricted their ability to react quickly to changing business circumstances. The ISO 9000 standards began to lose popularity. The ISO started to revise the standards to reflect current business strategy thinking. ........ Revision 1999 The ISO/TC 176/SC 2/WG met in Mexico. Comments on the first drafts of the revisions were discussed further revisions were planned. 1999 15 March 1999, second committee drafts circulated for comment. 2000 Publication of Final Draft International Standards (FDIS) and distributed to the national standards institutes that make up ISO’s worldwide membership. Ballot closed. The new ISO 9000 standards were published. 2

This paper I have written contains a lot of information about ISO 9000 and Quality Management Systems. I will first talk about some of the history and origins of the ISO phenomenon. I will also mention some of the changes and elements of the Quality Management Systems, financial issues, pros and cons of being certified, and the relationship ISO 9000 has with ISO 14000.

Although it can be a lengthy and complicated process; for many businesses it is recommended to adhere to certain standardisations. When a company has these certifications it can be a very good marketing tool if used correctly. In this report I will go over many factors surrounding the ISO 9001:2008 standard highlighting where the standard comes from, what it requires from a company, how to become accredited, the benefits of accreditation and what has to be done once registered.

ISO/IEC 27002 standard aligned with ISO/IEC 9001 (the Quality Management System) aims to meet the needs of non-Government agencies. An organizations management system needs to meet a basic best-practices management system. The organization is required to have an appropriately defined risk management process and assessment

Quality management is an act that monitor all activities that needed to maintain and sustain high quality output, continuous improvement of process and product to a desire level of excellence in order to create customer satisfaction (Flynn, Schroeder, & Sakakibara, 1994, p. 342). Nowadays, increase in globalization and international trade had led to the increase of competition in the global market. The increase of competition had forced companies to focus on the concept of quality in their business and discover that effective quality management can increase their competitive advantage in the global market (Anderson, Rungtusanatham, & Schroeder, 1994).