The Person Who Was Training Me

Jane has arrived for her assessment. Which paperwork will you complete with her and why? Based on her goals, which fitness tests will you perform? Will nutrition advice be included in your assessment process? Why or why not?

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

Every worker should send their message using the right method preferred by the person they are communicating with and give feedback immediately whenever possible.

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

1.1 People communicate by many ways including non-verbal highlighting facial expression, eye contact, body language, physical gestures such as touch, dress and behavior, along with verbal including tone and pitch of voice. The age and knowledge of a person one is communicating with, also dictates somewhat the amount of vocabulary i.e words and terms used too . People communicate to share ideas, information, educate, build relationships, express feelings and emotions, to be social, ask questions and expand their knowledge and share different experiences.

monitor the effectiveness of the communication methods to ensure that staff have understood and have

The person receiving the knowledge must “uncover” what you are saying, and process that information to learn it. For them to learn it they must first hear it, secondly see it, thirdly question it, fourthly discuss it, fifthly do it, and a step even further teach it. If the receiver can successfully do these six things then they have successfully learned it. This six step process is so true, because when I was being trained for my job all of these things occurred allowing me to retain all the information given to me. I can remember the first day on the job when all the information was just being thrown my way, but I wasn’t allowed to do anything about it I could only listed, see my trainer doing it, question and discuss it. It wasn’t until I was actually doing it myself that I began to really retain that information. When I was able to teach it to others was when I knew that I had successfully acquired the

The aim of this assignment is to identify and understand the teaching role, responsibilities and relationships in education and training in relation to the teaching cycle, by summarising codes of practice and legislation that relates to the roles and responsibilities of a trainer with an airfreight industry. Also, understanding the importance of Equality and Diversity and how this is vital to learners and teachers in meeting the needs of learners. Furthermore, to understand the trainers’ responsibilities in building and maintaining a safe learning environment, promoting appropriate behaviour and building respect for others. The assignment also aims to understand professional relationships between the trainer and other specialists involved in learning, through analysing boundaries between the teaching role and other professional roles. Finally, identifying and describing points of referral to satisfy potential needs of learners.

During the encoding process, she was not very clear on what she wanted. During the coding process, I asked for a sample chart, which she said she would not provide. It was up to me to prepare it. The message was not clear since she really did not know what she wanted – and the message was verbal. I then communicated back to her via email, and asked her to provide me in writing what exactly she is looking for. The email was a little clearer and I prepared the document. As the receiver, I sent the document via email to her.

In the opening sequence of her “Dear Future Husband,” Trainer’s bright-color outfits suggest her dominant personality, underscoring her leading position in her relationships. When she first appears, Trainer wears a red jacket with a blue pencil skirt. The color red represents her outgoing characteristics, shows her passionate feelings toward life, and reveals her aggressiveness in controlling her future. It resembles the color of fire, which burns so violently and exhaustively that its surroundings can feel its warmth. Therefore, the red that Trainer wears illustrates her fire-like passion toward life and suggests her dominant personality, portraying her as an expressive, energetic feminist. Locating on the opposite site in the color spectrum,

The skill I will be focusing on with the employees of Alam Realty is how to better communicate using non-verbal communication. Non-verbal communication such as active listening, watching for customer’s body language cues and being aware of their own body positions, are important skills for sales professionals because the sales transaction depends on good communication. From the Needs Assessment, it has been determined there are several areas of non-communication that need to be covered in training. Listening skills that focus on giving full attention to the customer, nodding their head the use of non-lexical fillers and appropriate eye contact. The training will also cover first impressions, facial

Since the underlying communication issue is related to internal business processes, the target audience is limited to employees at BOLDFlash. Due to rapid expansion of the Mobile Division, the demographics of employees have changed greatly over the past few years. Increased hiring and expansion into foreign countries has changed the way we need to communicate. This is especially true in regard to considerations of language, culture, age, and experience. Training will be designed and conducted based on the position level of the employee.

For the greatest success of the business, employees need interpersonal communication to connect with their co-workers. A leadership expert, John C. Maxwell (2010) says: “Connecting goes beyond words.” (p. 41). Physically being in the same room, verbally speaking thoughts, engaging in eye contact, and being able to see nonverbal responses are all important and add to a person’s understanding of the message being communicated and feeling a connection. Overall, communicating face-to-face is more natural for employees. An employee knows who is hearing what they are saying and seeing their nonverbal gestures. The employee can either get immediate feedback whether or not the person understands or agrees or disagrees. The communication does not have to be formatted as it does on paper. An employee should still present themselves professionally, but communicating face-to-face is a process, instead of format.

In addition, understanding different models of communication enable members inside and outside an organisation to depict different messages being provided by the employee or customer and develop their communication skills. The Shannon and Weaver model of communication was developed to show the effects of communication between two people (Kikoski, 1993). In the Shannon and Weaver model, a message is encoded (via a symbolic form) from a source (the sender) through a medium called a channel, and decoded (retranslated) by the receiver. However, the message can be interrupted by a process called noise and can result in discrepancy and sometimes negative feedback from the receiver (Bowman and Targowski, 1987). In response to the Shannon and Weaver model of communication, through the identification of any noise within the communication process, as a result of the manager level of attunement in communication skills, the encoded

The use of audiovisual equipment like instructional DVDs, CDs, or digital media is beneficial in initially showing an incoming employee how the company's business works. DVDs, CDs, or digital media can assist employees in need of training without the associated cost of a second instructing employee. This can be of use when the training is monotonous and not required to have a high level explanation. When possible, it can be helpful for the new employee to see his or her own mistakes by recording. The recording of the employee's mistake and later explanation of error and resolution in real time covering an action that is observable by both parties (Snell & Bohlander, p. 310, 2012).