Q#1 Explain how job enrichment helps to maintain competitiveness? What Is Job Enrichment? Job enrichment is a management concept that involves redesigning jobs so that they are more challenging to the employee and have less repetitive work. A job design technique that is a variation on the concept of job enlargement. Job enrichment adds new sources of job satisfaction by increasing the level of responsibility of the employee. JOB ENRICHMENT: It is a management concept that involves redesigning jobs so that they are more challenging to the employee and have less repetitive work. The concept is based on a 1968 Harvard Business Review article by psychologist Frederick Herzberg titled 'One More Time: How Do You Motivate Employees?' In the article, …show more content…
As you walk through the process of job enrichment, you'll need to keep in mind these goals: Reduce repetitive work. Increase the employee's feelings of recognition and achievement. Provide opportunities for employee advancement (i.e. promotions into jobs requiring more skills). Provide opportunities for employee growth (i.e. an increase in skills and knowledge without a job promotion). The purpose of job enrichment is to make the position more satisfying to the employee. Overall goals for the company often include increasing employee job satisfaction, reducing turnover, and improving productivity of employees. To rephrase this: We want to enrich our staff's positions so that they will be happier, more productive, and less likely to seek a job elsewhere. Principles of Job Enrichment VERTICAL JOB LOADING: It is the terminology used by Herzberg to describe his principles for enriching positions and giving employees more challenging work. It is intended to contrast with 'job enlargement,' a.k.a. 'horizontal job loading,' which often involves giving employees more work without changing the challenge …show more content…
Task Identity – Enabling people to perform a job from start to finish. Task Significance – Providing work that has a direct impact on the organization or its stakeholders. Autonomy – Increasing the degree of decision making, and the freedom to choose how and when work is done. Feedback – Increasing the amount of recognition for doing a job well, and communicate the results of people's work. Job enrichment addresses these factors by enhancing the job's core dimensions and increasing people's sense of fulfillment.Job enrichment can be described as a medium through which management can motivate self-driven employees by assigning them additional responsibility normally reserved for higher level employees. By doing this, employees feel like their work has meaning and is important to the company. This theory is based on the premise that employees have a natural tendency to want to succeed and are eager to be trusted with a bigger role in the company. When these type of workers aren't being challenged, they tend to slack off and not give their best effort because they view their task to be below their skill set. Conversely when an employee is given autonomy over his/her work, they tend to feel responsible for the outcome of the project and will try to put forward the best end result possible. Overall Job Enrichment is essential to the workplace because it helps prevent feelings of repetitiveness
Job enrichment basically means to expand the employees work by increasing the range and intricacy they are told to complete. According to Koontz, what job enrichment does is to inject into jobs, more challenge and accomplishments (Koontz, 2010). One of the positive outcome of job enrichment is employees are more motivated. This is because, with the company giving them the chance to grow and upgrade themselves through job enrichment, they feel more motivated knowing they are advancing. The task they are enforced with are made easy due to the increase of skills level for the employee. However there are also it's limitations. Most of the employees do not want the type of challenge or responsibility that it handed to them. After all, it is basic human tendency to want to walk away from a responsibility (Mbaofficial.com,
Job satisfaction: ensuring that employees are supported and feel confident in undertaking their duties; providing task variety and achievable targets to promote fulfilment
Give employees the level of energy, commitment, and creativity that they can add to jobs.
Job Enrichment should be distinguished from enlargement job enlargement attempts to make a job more varied by removing the dullness associated with performing repetitive operations. In job enrichment, the attempt is to build in to jobs a higher sense of challenge and achievement. The accumulation of achievement must lead to a felling of personal growth accompanied by a sense of responsibility.
1. Provide employees with high quality of life by making them comfortable at work and by giving them a variety of benefits
As mentioned above some of the outcomes of using job enrichment in the HIS departments were as Layman has described, “Risks to balance: Fragmentation, quantitative overload, qualitative overload, role ambiguity, role conflict, questionable acceptance in highly centralized organization, HR concerns about pay grade, risk management concerns about licensure and credentialing.”
redesign (Layman, 2011). Job enrichment falls into the job redesign level. Before dwelling on job
Workers who are not achieving job satisfaction put in their time without any passion or energy. Employees who are not satisfied in their jobs tends to undermine the accomplishments of their co-workers. Some individuals may develop meaning from the opportunities they are afforded because of the job, and not from the job itself. Others may find the job as a means of advancing themselves and thereby becoming the best possible them. Individuals who indulge in craftsmanship may take pride in having executed a thoroughly complete job. While those in the service industry may find purpose in the thought or belief structure up on which their work is built. Others may derive meaning from the sense of affiliation they share with
“Task identity is the degree to which a job requires completion of a whole and identifiable piece of work” (Robbins/Judge, 2013) Andrew wants to not only identify and then report the bugs, but be able to complete the task by fixing the bugs. “Skill variety is the degree to which a job requires a variety of different activities so the worker can use a number of different skill and talent.” (Robbins/Judge, 2013) Andrew wants to do more than utilizing the skill of testing software for bugs. His manager can redesign his job to help him reach his personal goals by utilizing job rotation and job enrichment. “…job rotation, or the periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level..” (Robbins/Judge, 2013) “Job enrichment expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.” (Robbins/ Judge, 2013) Through job rotation, Andrew could still work within his understanding but decrease his boredom by completing different tasks. By enriching Andrew’s job, the manager is giving him more sense of control and responsibility. A way in which his manager could utilize job enrichment is to connect him with the software programmers so that they can pinpoint which bugs Andrew is already capable of fixing on his own, and then give him direction on what he is doing well and in what areas he can
What is the impact of job enrichment on motivation and communication in the HIS departments?
- Provide more authority for the employees to self-manage and make decisions.-Invite the employees to contribute to more important department or company-wide decisions and planning.-Provide more access to important and desirable meetings.-Provide more information by including the employee on specific mailing lists, in company briefings, and in our confidence.-Provide more opportunity to establish goals, priorities, and measurements.-Assign the employee to head up projects or teams.-Provide the opportunity for the employee to cross-train in other roles and responsibilities.
The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment, and a better job performance.
Job satisfaction is a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences. It has been treated both as a general attitude and satisfaction with five specific dimensions of the job: pay, the work itself, promotion opportunities, supervision, and coworkers. Challenging work, valued rewards, opportunities for advancement, competent supervision, and supportive coworkers are dimensions of the job that can lead to satisfaction (Nelson & Quick, 2013, pg.
Job Enlargement - Broadening the scope of an employee's job adds variety and choices to satisfy ego needs.
potential actions, two of which I have analyzed below to assess how to apply a SMART goal to the