Preparation is essential when acting in the role of Chairperson for the MRA. It was not enough to understand the Elizabeth Quay project and the agenda of the MRA; I needed a thorough understanding of the background, concerns and risks for each stakeholder’s organisation and their contribution to the development. This understanding underpinned the preparation of my oral presentation and provided a foundation to anticipate the agenda of the other parties. An informed position is powerful – I entered the negotiation with a clear agenda, an understanding of allowable concessions, counterarguments to foreseeable challenges and the ability to communicate in an empathetic way. Crucially, a thorough understanding of the Elizabeth Quay development viewed from different stakeholder positions, prepared me to facilitate an open and respectful dialogue. Whilst preparation was an essential element for knowing what to discuss – how to communicate these points determines the success or failure of the overall negotiation.
Communication is the vehicle of negotiation. A negotiation is the process of discussing objectives with the view to reaching a consensus. Further, this process requires respectful, clear communication and active listening. During the process of the negotiation active listening is pivotal - paraphrasing and parroting ensures other parties that their agenda has been understood and considered, creating a feeling of open discussion rather than placing people in the position
Gina Blair represented a competitive-cooperative negotiation strategy which represented a middle ground, both combined in a style which was open minded but assertive. Gina had scheduled the telephone meeting between herself and Daniel Trent; therefore she had more knowledge about what was going to be discussed. As she had initiated the negotiation she had prepared well for the issues concerning her clients. She presented her negotiation in a logical structure, showing that she had prepared all the areas of concern which she intended to address. Her preparation allowed her to identify and prioritise her client’s concerns. She avoided small talk and was very direct, her approach was assertive and she projected confidence. She had a clear understanding of the issues which were of concern to her clients and had proposed
Explain and describe what parts of the interaction employed effective listening and speaking in the negotiation.
1. Review text pages 137–139 in Chapter 4. These pages cover step 9 in the planning process, assessing the social context of negotiation.
Negotiation is a fundamental form of dispute resolution involving two or more parties (Michelle, M.2003). Negotiations can also take place in order to avoid any future disputes. It can be either an interpersonal or inter-group process. Negotiations can occur at international or corporate level and also at a personal level. Negotiations often involve give and take acknowledging that there is interdependence between the disputants to some extent to achieve the goal. This means that negotiations only arise when the goals cannot be achieved independently (Lewicki and Saunders et al., 1997). Interdependence means the both parties can influence the outcome for the other party and vice versa. The negotiations can be win-lose or win-win in nature.
Negotiation is a fundamental process used in resolving conflicts, making business deals, and in managing working relationships with others. Negotiations occur for two reasons: (1) to resolve a problem or dispute between parties, or (2) to create something new that neither party could do on its own.
Cahn and Abigail (2014) define negotiation as “a particular type of conflict management—one characterized by an exchange of proposals and counter proposals as a means of reaching a satisfactory settlement” (p. 229). Negotiation is a fact of life. Subsequently, we spend a substantial amount of time negotiating for something every day. The fact of the matter is that life is full of conflict situations. Whether in our personal or professional lives and whether or not we are aware of it, we are often engaged in conflict situations that require tapping into our conflict negotiation skills. From deciding what movie to see, where to eat, to asking one’s boss for a raise, we are all engaged in some type of negotiation. These real-life
Consequently, negotiation is a process that can be approached in many ways. No matter what strategy we choose, success lies in how well we prepared. The key to negotiating a beneficial outcome is the negotiators’ ability to consider all the elements of the situation carefully and to identify and think through the options. At the same time, negotiators must be able to keep events in perspective and be as fair and honest as circumstance allows. Because a common ground or interest has brought the parties to the negotiating table, a negotiator can benefit by trying to capitalize on this common
Pre-negotiation preparation is essential for the optimal outcome of a negotiation, as it allows one to design a strategy and plan that can increase the probability of a beneficial agreement. Good preparation means thorough understanding of one’s own and the other party’s relevant information, including interests, constraints, and tradable resources. An effective negotiator should know one’s own best
Dawson (1995) has highlighted three critical factors to every negotiation4: 1) understanding of power, 2) information factor and 3) time element. But according to Brooks and Odiorne (1984, pp. 45 - 46), strategic planning, power skill and timing, constitute the agenda in successful negotiations5; in which, strategic planning is the key factor in shapes the dimensions, form and context of the negotiations. On the other hand, Mills (1990, pp. 177 - 179) and Scott (1981, pp. 89 - 90) has provides sixteen and eight different elements that contribute to negotiation success6 and enable two parties to negotiate towards agreement to theirs joint advantage7. As a whole, these conclude that in any negotiations, it is important to remember that both parties are working toward mutual satisfaction.
In a negotiation situation, it is important for the parties involved to come to an understanding or make necessary arrangement and compromise to agree to contract or rescind the
Negotiations are important part of any business relations. The process of negotiation is depend on many factors and its selected design may lead to various outcomes. The negotiation process is shaped by the negotiation features and characteristics. The outcome of the negotiation is depends on the skills of the involved parties, the available information and their chosen approach and behavior (Stoshikj, 2014). Negotiation is a process in which two or more parties attempt to come to an agreement. There are two common negotiation strategies, distributive and integrative bargaining. Distributive bargaining is the negotiation over fixed resources. In that process, one party gains and the other party must lose in order for total resources to remain unchanged (Davies et
Whether it is at work, church or in our private relationships, negotiations are a necessary tool for reaching an agreement. They are made by discussing each parties point of view with the aim being to reach an agreement that is mutually beneficial. For the most part, negotiation is the process by which those people involved successfully adopt or abandon their respective position through the use of positional bargaining. There are different types of approaches for the negotiation process - some hard and others soft in their manner of approach. The desired outcome of
Communication styles in negotiation are probably one of the most important skills or characteristics one will develop over a lifetime. From the point a human being begins to develop cognitive skills, the process of learning and understanding situations become more apparent. One will learn from a very young age the dynamics and characteristics of communication and its role in negotiation. To better understand the communication process, one must be able to recognize how they communicate, whether it is on an assertive, aggressive, passive, or passive-aggressive level of communication. The manner in which one conveys his/her message is critical, and the many methods in which they do it is
Negotiation is the process of two individuals or groups reaching joint agreement about differing needs or ideas. Oliver (1996) described negotiation as "negotiators jointly searching a multidimensional space and then agreeing to a single point in the space." Negotiation is a form of conflict resolution. When we negotiate, the first thing that needs to be established is whether we have two or more parties that have a common objective, but also differ in ideas when it comes to how they achieve the objective. The principle behind negotiating is to finding the middle ground that is suitable for both parties involved. Not all negotiation ends in satisfactory compromise, sometimes negotiations can take a long time to conclude
Negotiation is all about a strategy. The end result is usually to end a problem that someone is having, whether it is personally or