The Role of Team Process on Competitive Intelligence Scanning in Hospitals in Vietnam

458 WordsFeb 18, 20182 Pages
Teams in the organization are most important part of an organization . The most significant effect on team success is team processes. The effectiveness of team process is obtained as most members in the team are pioneers in every hard side or soft side of the team processes. This orientation shows members’ corporate citizenship or corporate social responsibility (CSR). CSR is a value that organizations can use to build relationships among organizational members along the organizational structural pyramid. Leaders of the organization will be more open for upward influence and subordinates will be more inspired and motivated to exert upward influence. On the basis of CSR and upward influence behavior, competitive intelligence plays not only a tactical role but a strategic role as well. So, in this paper we are discussing the role of team process on competitive intelligence scanning in hospitals in Vietnam. For about half a century all the hospitals in Vietnam are state owned . The common scene then in the hospitals was that the team processes are brand-centered which affects the quality of service. then the condition changes , domestic private hospitals emerged and the public become more educated and more concerned about their health which demands high quality service provision which needs high managerial attention. CSR is an important factor between companies and their stakeholders . CSR is concerned with the commitment of companies to contribute to

More about The Role of Team Process on Competitive Intelligence Scanning in Hospitals in Vietnam

Open Document