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The Specific System Of Operation In Food And Beverage Department

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1.0 Introduction I have chosen Ritz Carlton Kuala Lumpur as the hotel for this assignment. Food and Beverage (F&B) department is an umbrella group overseeing employees who work in multiple restaurants and shop that are united in providing a single, consistent dining experience within an organization (yellowstonejobs, 2011, p.1). In this world, every single human have to eating to survive. Hotel provides restaurants to serve the food to the customer. Besides that, F&B department also will take the in-room dining order from the customer. This wills convenience the customer to having they meal without going out their room. Restaurant also will take reservation from the guest. The restaurant takes the reservation from the guest who wants to have dinner in the restaurant. This basically will help the restaurant t increase the minimum revenue for the restaurant. …show more content…

The objective of using operation system in Food and Beverage Department is to ensure the operation run smoothly. Point of sales system was one of the specific systems that used in Food and Beverage department. Hospitality Point of sales (POS) system is keep tracking of sales, labor and payroll for the hotel restaurant or it was a computerized replacement for a cash register (Rouse, 2011, p.1). According to Wikipedia POS software allow to transfer the meal bill to the guest room bills (Wikipedia, 2016, p.1). This wills convenience the customer pay once time when they check

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