Third Party Strengths

mind to think negatively. He tries to see the good in every situation no matter how bad it is. Eric

Morrie is a very compassionate man. He understands the struggles of other people as well as his own. He cries

Digging deep ( 1:36) At this point, we should dig deep to inquire what phone number the client is using to contact the CCS and confirm what is the correct number. However at (4:45) the client provides the correct phone number for the CCS looking to confirm if it is correct and Jackie responds with she's unsure. We should be able to confirm that number is correct and inform we can reach out to the technology team to look for any internal issues.

The feedback provided by a customer at the end of each phone call is essential as it helps improve the way we conduct phone calls and it also helps identify any problems with any of my sources of information or information that may be lacking.

Concluding the call- Landon ends the call by assumptive phrasing suggesting if the client has any further questions to call CR back. We want to be sure that we are phrasing this as a question to proactively address any issues that the client has. This assures we are offering our assistance as further courtesy opposed to ending the

He especially turns emotionless towards his dying father. “The officer came up to him and shouted at him to be quiet. But my father did not hear him. He went on calling me.

He knows what it feels like to be lonely and overwhelmed so he will always try to go out of his way to make a new friend, encourage someone who might be overwhelmed, and be a thoughtful listener to anyone who just needs to talk, just to show someone cares; he cares.

- Conclude the call properly. Nancy misses the opportunity to ask if the client had any other questions before concluding the call. It's important that we do this in order to help promote a one call

He always helps other people and is always polite. An example is when he was asked if he had been over to Mayella’s before and he said lots of times. Each time Mayella asked him to do something he did it. Not because he had to but because it was the right thing to do. “’ Were you paid for your services?

- After verification, the client informs Krista that the QL number came up in his phone with a different name and he gives her the phone # he was contacted by.

On Tuesday, 10/17/2017, at approximately 1100 hours I responded to 562 San Diego Ave, Daly City regarding an Adult Protective Services report of a possible telephone fraud. When I arrived I met with Leticia Palao. There was a gate in front of the residence and Palao would not open the gate to speak to me. She told me the following through the gate.

“Using an anonymous current client or one you have worked with in the past, apply the methods discussed in this module to their case and discuss what you think could have been achieved.”

Complainant states that on October 7, 2015, she went to the Oakwood Shores’ office because Henderson had failed to return her calls. Complainant spoke with Henderson and she was told her application had not be processed. Henderson said that he was turning her application over to Pamela (surname unknown) for completion. Complainant states that on October 10, 2015, she called Oakwood Shores asking for Pamela, but she was told Pamela worked at another

Abramson, Aldrich, Paolino and Rohde wrote about the third party along with third party candidates such as Wallace, Anderson and Perot. However, no third party candidate has come close to winning the presidency. This has to do with the electoral rules creating barriers for these candidates to not win. The authors looked at George C. Wallace (third party candidate in 1968), John B Anderson (third party candidate in 1980) and H. Ross Perot (third party candidate in 1992). The authors looked at a survey research data on the individual-level behavior. Towards the end, the authors discussed the presidential elections of France in a comparison with the United States. From 1832 to 1992, thirteen third-party candidates received either

- She foreshadows the silence as she pulls up the loan. ( :46 - 1:10)