LO1 – Understand how organisations use business information
Introduction
In this report I will be explaining all the different purposes of information. Businesses hold a lot of information for different purposes, which can be accessed by members of staff as part of their job however these might also be useful in other ways. For example Tesco have information on the products they are selling, this means they can put prices up or down if they need to. There are two types of information one is qualitative which is personal and subjective and the other is quantitative is factual that is often number-biased and obtained through well-defined processes. PLS (Progress local supermarket) is a company that owns a chain of small local supermarkets located in towns and large villages across the south of England. Data is unorganized facts that need to be processed, Information is data processed, organised and presented in given context.
Operational support – is when activities are being monitored this helps to control activity. They are programmes that manage a computer network or a telephone. Operational support will also monitor and analyse them. This makes it easier for staff to take records and make decisions.
Operational support in a supermarket - One of the ways they do this is by using an EPOS system. An EPOS system (Electronic Point of Sale) is an automated till system used to help staff members with knowing what the prices of products are, also the barcodes can be used
Information Management has to do with capturing information, efficient planning, organizing and evaluating the information to interpret for an organization to make well informed decisions. (Hinton, 2006) The main reason organizations depend on information is to improve its overall management in
Information management is a conscious process that needs to be planned. Having regular updates of the business is information gathered and this assists in any decision making. This is to be used by the business and is most useful at the starting point of the decision making process. The information gathered should be used at all levels of the business not just at senior management positions.
Information is made from Data that is numerical which is changed and used to make it seem sense. For an example train timetable, the number of trains and how much it weights.
Information can be relative to anything with regards to an organisation. When it comes to customers, it can be their address, telephone number or outstanding payments, when it comes to employees, it can be their appraisals, salaries, again their address and telephone numbers, and for the business, it can be the business’s finances, profits, employee and customer details, and various other information.
In this report, I will be discussing the different types of information and how they are used within an organization.
Data management is vital to any business as this is a key tool to an organisations business improvement, as you can refer back to data, and compare them against benchmarks. Analysing data can provide evidence for possible future structure such as identify trends, as well as indicate where improvements can be made. However there are strict procedures to be followed when collecting and storing data.
When I first looked at this book it was pretty self-explanatory what it was going to be about. Although it was self-explanatory I had not much idea on the areas it would cover. Many things looked familiar when going through the book and skimming through. The theme of this book has to do with how our world, in a business aspect, gathers information. It explains how we currently gather, sort through, process, and use data and information. This book explains it from all different processes and views. Companies use many different methods when it comes to gathering knowledge. This textbook breaks down these methods and explains which ones are the most commonly used and most important. Data is such an important role in businesses today, especially with how much things change over time. I think this textbook will really cover how things have and are changing along with really stressing how
According to C. Cashmore and R. Lyall (1991), information needs of managers across the organisation can be linked to the decisions they make. They suggest these can be split into two broad categories:
Information is data that has been processed so that it has meaning and value to a recipient,
Currys PC World offers efficient feature to the customers and business management, as the feature of information density helps organisation to attain the quality information regarding their existing customers and prospects. In the similar context, it supported organisation in reducing the cost associated with the collection, processing and storage of information about customers. At the same time, timeliness as well as accuracy of transacting information from customers to management has greatly enhanced the opportunities for organisation to penetrate in the global retail market (Salunke, Weerawardena, & McColl-Kennedy, 2011).
point of sale system. The POS system is a perpetual inventory counting method that electronically records items immediately upon their point of sale (Stevenson, 2015, pg. 552). In other words, as a cashier scans a customer 's groceries, each scanned item is automatically recorded in the system and deducted from the store’s inventory. Implementing a point of sale would benefit a business’s inventory management function in several ways. First, the POS system will provide managers with a continuous flow of updated information (Stevenson, 2015, pg. 552). As a result, the information will provide more accuracy when used for sales forecasts and analysis, which substantially affect inventory decisions. Continuously, this inventory system would also allow greater flexibility in the sense that it can be wirelessly linked to the main company’s inventory system, creating a network of the company’s inventory systems. The POS system is capable of tracking many operations at once and can be modified according to management’s needs (MacCarthy, n.d.). This flexibility would undoubtedly benefit a large company like Wegman’s with many store locations. Lastly, the system is able to help businesses maintain a high level of customer service. Because the system gives customers a receipt with the price and quantity of each item purchased, the customer is able to see exactly what he or she purchased. This practice
Operations management (OM) is that phase of an organization where inputs are put into operations to acquire required output (services) without compromising on quality. In other words operations management is also described as combining and transforming various resources in the operations sub-system into value added services in line with formulated policies of the organization. (Kumar and Suresh, 2009)
The adoption of Electronic Point of Sale (EPoS), Electronic Funds Transfer Systems (EFTPoS) and electronic scanners have greatly improved the efficiency of distribution and stocking activities, with needs being communicated almost in real time to the supplier (Finch, 2004).
The organisation I chose for this assignment is called J Sainsbury plc. J Sainsbury plc is one of the world's leading retailers, playing a part in the lives of 15 million customers a week. John James and Mary established Sainsbury Supermarkets in 1869. Sainsbury's Supermarkets employs over 138,000 people. Of these 70 per cent are part time and 30 per cent are full time. 58 percent of colleagues are women. A large Sainsbury's Supermarket offers over 23,000 products - 40% of these are Sainsbury's own brand. Sainsbury's serve nearly 10 million customers at 432 stores throughout the UK each week. Of these stores, 17 are in Scotland, nine in Wales and seven in Northern Ireland. Nearly 60 percent of
It is group of people that the information supports. It performs an action that uses the information system. Any product in the store is included into the information system. This means that whenever a goods scanned, all the corresponding information is returned immediately for the staff member to use. In this way the information system helps speed up floor retailing by being able to return goods information at speed. All records of sales are kept in the system. Management can look at the data that the information system gathers with each sale and can decide if a goods is successful in generate income for the organization. The information also can be used to generate regular reports on the financial stability of the