Unit 4222 301 Communication

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

Communication eases anxiety of the patients and eliminates more possibilities for mistakes, and lets each party know what is expected of them it also helps the care worker to communicate and use their skills to meets the service user’s rights and needs. In a care home, there are elderly people who may have speech difficulties, be hard of hearing, but the care worker should not use the effective communication skills too much because if the care worker speaks to one of the elderly which has hearing difficulties he must ensure he does not speak to loud as the elderly person may feel intimidated and may feel that the care worker is

A. People communicate in order to express themselves; their needs, wants, ideas, likes and dislikes etc. People also communicate for social reasons; talking to friends/family, or to express emotions such as anger, pain, frustration, happiness excitement etc. Communication is used to pass informtion on to other parties, so knowladge of a subject/person can be improved and built upon. Communication can also be used to describe something/somewhere to a person without them expreiencing it first hand. Communication is the cornerstone of how people live, it is adapted and manipulated for all to understand.

Individuals that have communication problems need help and support to enable them to express themselves in the way they want, it’s important that you find out the best way for the individual to communicate for example it may be through sign language or writing what they want to say down on paper, you must respect their preferred method of communication as it is everyone’s human right to communicate and not allowing them to do so is stopping them from expressing their options and rights.

2.1 People communicate to let other people know their needs and wishes. They also need to tell others if they are in pain and how they are feeling, and to put their anxieties at ease.

The purpose of communication is for human us to be able to understand each other for different reasons. So if we develop our communicative skills we can use this skill as a tool to help me learn or explain something to someone or both. We also communicate to help one another, listen to each others' problems, and solve difficulties we face in life, find solutions to obstacles that may come into our lives.

1.3 If a person’s hearing or sight is impaired, body language and tone of voice will become more important. They may also need to learn new skills such as sign language or lip reading in order to be able to communicate. Making sure the person's glasses is the correct prescription, that their hearing aids are working properly, that they are looking at your face when you speak so that they can lip read, keeping your communication simple and clear, using visual prompts, light touches to their arms to gain attention etc.

1.1 People communicate by many ways including non-verbal highlighting facial expression, eye contact, body language, physical gestures such as touch, dress and behavior, along with verbal including tone and pitch of voice. The age and knowledge of a person one is communicating with, also dictates somewhat the amount of vocabulary i.e words and terms used too . People communicate to share ideas, information, educate, build relationships, express feelings and emotions, to be social, ask questions and expand their knowledge and share different experiences.

There are a number of barriers to effective communication in health and social care. One of these is the environment. If the environment gets in the way of effective communication, then the receiver may not understand the message that is being given to them.

Communication should be clear so that the other person understands what you are trying to say. If communication is not clear people may feel isolated, anxious, confused, frustrated and even angry. If people are given clear information they are more likely to understand the message that is being delivered.

Being blind or partially sighted means losing the ability to see facial expressions and gestures making it difficult for the person to understand what is being communicated. Not being able to read

Communication is highly important, especially in an elderly care setting. It is useful in many different ways and situations, for example; if the service user had vision impairments, it is important that the professional speaks loud and clearly pronunciating properly however is not patronising in any way making the service user feel uncomfortable. This gets important information, such as changes to medication, across clearly to the service user without them feeling uncomfortable or unaware.

This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings

A time I personally experienced the fact that communication in the workplace is very important is when I experienced it for myself. Every day I communicate with others just like most. I am a desk receptionist in my father’s office. Therefore, communication is all I really do all day. Talking to others in a respectful and well-mannered way is one of my most important tasks of the day. I love greeting people and helping others when I am at work to satisfy their wants and needs in any possible way I can.